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Problem loading OCIO package in V2 apps


DM1

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15 hours ago, Demys said:

The website claim that it is fully compatible with IOS 16, wich is not. At this pace IOS 17 will be out before they even look at the issue.

As a user of Affinity Photo, I too would like to again use my OCIO configs. I can’t see how Affinity are responsible though. The correct config file is located by the Affinity software. Apple Files app simply cannot read it. The compatibility issue is not between Affinity Photo and OCIO package.

Close all Affinity apps and use the Files app to open your config file. It will appear empty.  How is that anything to do with Affinity?

My Readdle Documents app can open the same config file and read the content, so why can’t Files app. How can Affinity be expected to load config data if the Apple’s Files app doesn’t make available?

 

15 hours ago, Demys said:

To be honest, i don't care if it's on apple or serif side, it's not my problem

I’d use the analogy that it’s a bit like blaming a car manufacturer for the engine not running when the service stations won’t supply any fuel for the car. No point blaming the car.

Clearly, Files app was capable of reading these files in at least one previous iOS version, but Apple broke it sometime during iOS 15 and haven’t bothered fixing it.

To be fair, I do believe Affinity should be doing more to highlight and resolve this issue with Apple (but maybe they are). Meantime I’ll just wait and see. Not much choice really.🙂

 

 

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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That's simple, they are responsible because they claimed that it was fully compatible with IOS 16 and that they support OCIO color profiles and that's why i bought it.

Maybe apple changed something with the file App in IOS 16, maybe not, but didn't Affinity team tested the function before claiming that it works ?

Whatever apple is doing with their apps, if they claim that a function is compatible with the current IOS version it should work, no more no less.

 

Because as far as i know, it's not coming from a bug within the file app, it's the way it works now and it was like this since the first version of IOS 16.

Affinity must comply to the way IOS work, that's it and not the other way around, and if they changed the way it read OCIO files, then Affinity should take it into account and adapt. It's not Apple's fault.

 

You are talking about the document app behing able to open the OCIO config, but not the file app.

That's normal, in the end OCIO files are just plain text file, if you force open them within a text editor he will open them with no problem, while on the other hand the file app can only show previews of some known file type(jpg, png, pdf, etc..), OCIO file is not one of them that's why it shows nothing.

Try to add .txt add the end of the config file name and you will get a nice preview of it within File app. That's because the app knows how to open those file, whereas she doesn't know .ocio so just ignore them even if she could easily read what's inside.

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12 hours ago, Demys said:

and if they changed the way it read OCIO files, then Affinity should take it into account and adapt. It's not Apple's fault.

So do Apple just need to add .config to the file types that Files app can read and we’ll all be happy?How to get Apple to do that?🤔

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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  • 1 month later...

I’d like to bump this again.
Still unable to open an OCIO config file.
Using an OCIO config is listed as a feature for iPad Photo. It would be nice to be able to use it.  
The problem was first reported 9 months ago and still not addressed. 

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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  • 4 weeks later...
  • Staff

The issue "OCIO Package is not being created" (REF: AFP-3534) has been fixed by the developers in internal build "2.2.0.1915".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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  • 4 weeks later...

Good news. Confirming that the OCIO loading issue has been resolved in the latest photo beta. 🙂

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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