2 posts in this topic

Where do I get support?
The best place for asking questions, reporting bugs and requesting features is right here on our forum – this is where we all hang out:
 · Questions
 · Report a Bug on MacReport a bug on Windows and Report a Bug on iPad.
 · Make a feature suggestion
What are the system requirements?
OS X Lion (10.7.5) or above for Mac and Windows 7 (SP1) and above for MS Windows – but you can see the full spec for Affinity Designer here and for Affinity Photo here.
Is it available to buy for Windows?
Affinity Designer for Windows is available to here, and Affinity Photo for Windows is available to buy here and both are also on the Windows Store here. We’ll be supporting 64-bit editions of Windows 7 (SP1), 8.1, and 10.


If you have bought any Affinity apps for the Mac, you will need to purchase additional licenses for other platforms.
Are there trial versions available?
Yes, there are free 10-day trials for Mac and Windows available on our site, with Affinity Photo at and Affinity Designer at
I've used my trial, can I have another?
No, unfortunately not. The trials need to be secure to prevent abuse, so even though your wish is for an honest evaluation we cannot circumvent the trial checking built in to the app. If you installed a trial of Affinity Photo or Affinity Designer before, you can only use a future trial when it is updated to reflect new features (1.5, 1.6, 1.7 etc). The customer beta versions of Affinity apps do not offer an additional trial period. There is more on trials in this thread.
Is there a roadmap of future features available?
Yes – the current Affinity Designer roadmap is here and the Affinity Photo roadmap is here. Note all the features listed here will be made available in free 1.X updates.
What is Affinity Photo Plugin support like?

We are currently working with some plug-in manufacturers to make their plug-ins fully compatible with Affinity Photo. We will keep you updated on our progress. We would also love to know which plug-ins you would like to see made compatible with Affinity Photo.
When is Affinity Publisher launching?
We will only release Publisher when we are happy with it and will of course keep you updated on this.
Do you plan to have Web site design/Digital Asset Management/animation/video editing products too?
We’re not sure yet! but we are very interested in adding a DAM solution to the Affinity suite in future.
Do you plan to produce apps for iPad?
Affinity Photo for iPad is available from the iOS App Store here
Do you have any tutorials or handbook available?
We have the Designer Workbook available to purchase here and the Photo Workbook here. We also have a comprehensive set of video tutorials, you can find our growing collection here.
Are Affinity Designer and Affinity Photo available in any languages other than English?
Yes, each apps already includes

  • English (US and UK),
  • German,
  • French,
  • Spanish,
  • Italian,
  • Portuguese (Brazilian),
  • Japanese,
  • Russian, 
  • Chinese (Simplified).

Language is chosen for you automatically and you can also change it in Preferences > General.

How does the pricing work in different countries?
We set the price in USD for sale within the USA, and from there the price shown in other countries and currencies is set by Apple based on a matrix they use. We have no control over that matrix or any updates Apple may make to it in the future. Our Affinity Store matches these prices for Windows to make the sale price the same.
Are Affinity Windows apps available to buy outside of the Affinity Store?
Yes, Affinity Designer for Windows and Affinity Photo for Windows are available on the Serif Affinity Store and also the Windows Store.


Are Affinity Mac apps available to buy outside of the Mac App Store?
No, Affinity Designer for Mac and Affinity Photo for Mac are exclusive to the Mac App Store.
This also applies to educational and other volume license sales—Apple operate volume purchase programs for organisations to reduce costs and simplify distribution and management, which you can find our more about for business here and for education here.
Is there anywhere I can download a cheat sheet showing the shortcuts for Affinity apps?
Yes there is! You can download a PDF showing a full list of shortcuts for both Affinity apps here or single-app sheets for Affinity Designer here and Affinity Photo here. We are hoping to provide translated versions of these soon.
Can I use the Affinity logo and name for my website/channel/product/service?
We really appreciate and encourage activities that support Affinity software so we're pretty fair about trademark usage, but naturally there are limitations. We want Affinity users to be confident about what content is created by Affinity and what is created by third parties, our guidelines in this short PDF (English only) make things quite clear.

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