Andreia Pereira Posted October 11, 2022 Posted October 11, 2022 Hello! Yesterday Affinity Publisher was working correctly. Today, I can't understand why, when I open a file (no matter wich file) and I start to editing, the program just close... I already restarted computer, uninstalled and reinstalled the program, and I also cleaned computer cache. Nothing solved... How can I discover what is causing the problem? Thank you. Quote
Staff stokerg Posted October 11, 2022 Staff Posted October 11, 2022 Hi @Andreia Pereira, Which version of Windows are you running? If Windows 10 or 11, then it's highly likely the crashes are being caused by the updates mentioned in this FAQ. Andreia Pereira 1 Quote
Andreia Pereira Posted October 12, 2022 Author Posted October 12, 2022 20 hours ago, stokerg said: Hi @Andreia Pereira, Which version of Windows are you running? If Windows 10 or 11, then it's highly likely the crashes are being caused by the updates mentioned in this FAQ. Thank you! This solve me the problem stokerg 1 Quote
phazen Posted August 30, 2023 Posted August 30, 2023 I have this problem also. I am using the Mac desktop version. I find the problem to occur when leaving the app for any reason ( clicking on the desktop, going to another app) Quote
walt.farrell Posted August 30, 2023 Posted August 30, 2023 48 minutes ago, phazen said: I have this problem also. I am using the Mac desktop version. I find the problem to occur when leaving the app for any reason ( clicking on the desktop, going to another app) You should probably start your own topic, as this one was about V1 and Windows. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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