Andreia Pereira Posted October 11, 2022 Share Posted October 11, 2022 Hello! Yesterday Affinity Publisher was working correctly. Today, I can't understand why, when I open a file (no matter wich file) and I start to editing, the program just close... I already restarted computer, uninstalled and reinstalled the program, and I also cleaned computer cache. Nothing solved... How can I discover what is causing the problem? Thank you. Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted October 11, 2022 Staff Share Posted October 11, 2022 Hi @Andreia Pereira, Which version of Windows are you running? If Windows 10 or 11, then it's highly likely the crashes are being caused by the updates mentioned in this FAQ. Andreia Pereira 1 Quote Link to comment Share on other sites More sharing options...
Andreia Pereira Posted October 12, 2022 Author Share Posted October 12, 2022 20 hours ago, stokerg said: Hi @Andreia Pereira, Which version of Windows are you running? If Windows 10 or 11, then it's highly likely the crashes are being caused by the updates mentioned in this FAQ. Thank you! This solve me the problem stokerg 1 Quote Link to comment Share on other sites More sharing options...
phazen Posted August 30, 2023 Share Posted August 30, 2023 I have this problem also. I am using the Mac desktop version. I find the problem to occur when leaving the app for any reason ( clicking on the desktop, going to another app) Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 30, 2023 Share Posted August 30, 2023 48 minutes ago, phazen said: I have this problem also. I am using the Mac desktop version. I find the problem to occur when leaving the app for any reason ( clicking on the desktop, going to another app) You should probably start your own topic, as this one was about V1 and Windows. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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