Corrupted file

[Tom de Meijer]

A file of > 5 GB suddenly refuses to open, while it worked fine so far. I get the message "This file type is not supported". The file represents weeks of work...

Is someone capable and willing to correct this file?

Rgs Tom

Edited August 19, 2022 by Tom de Meijer

[carl123]

Try uploading it to a dropbox link (or server) somewhere and someone here may be able to download it and take a look for you

It's too large to upload to the forum

[thomaso]

1 hour ago, Tom de Meijer said:

I get the message "This file type is not supported".

Can be worth a trial: Create a New document with same size & colourspace –> menu "Document" –> "Add Pages from File…" –> select the document which refuses to open.

[Lee_T]

Hi Tom,

Could you please upload the file here if the suggestion by @thomaso doesn't resolve your issue.

https://www.dropbox.com/request/GpVPVitwvcdnV4jw8FtV

We cannot guarantee a resolution is possible or any timescale for a recovery but we will do our best to try and recover it for you.

 

Lee

[thomaso]

@LeeThorpe, just for the record: Two situations within ~5 min. that triggered the error "This file type is not supported" for a linked JPG erroneously: At the moment I edited a .jpg outside of Affinity which was linked in an open .afpub. When I saved the JPG in the other app the Affinity standard notification about the modified resource appeared AND the error window "This file type is not supported". Then I renamed that .jpg and copied its previous version from the TimeMachine backup into this folder. The same 2 messages appeared. I closed the error window, checked the Resource Manager and it says OK. – I wonder if Affinity is simply to fast or impatient with such decisions, as if it complains as soon it notices any change while the other app is just still overwriting one of APub's linked images.