Jump to content

Recommended Posts

Hello I hope you are well if Allah Lord of the worlds wills... I encounter a problem: when registering Publisher I am not offered to download 3 templates which are in the keys and download part of the site. Is this normal? thank you

 

 

Link to comment
Share on other sites

I'm not too clear what you mean by "I am not offered to download", is the problem that you click on "Download" and nothing happens? You can also add content from within the apps, rather than doing it manually.

(I would suggest that you edit the image you posted, so that it does not show your email and the product code.)

Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz :  32GB RAM : Intel UHD Graphics 630 : Windows 10 Home
Affinity Publisher : Affinity Photo : Affinity Designer (latest release versions) | Affinity Photo for iPad

Link to comment
Share on other sites

So thank you see saved me by the grace of Allah from a possible problem. In fact in the downloads menu of the application these downloads do not appear while they appear in my downloads on the site. Is this normal

Link to comment
Share on other sites

20 minutes ago, abdouAllâh said:

So thank you see saved me by the grace of Allah from a possible problem. In fact in the downloads menu of the application these downloads do not appear while they appear in my downloads on the site. Is this normal

The Cookbook, Gradient Magazine, and Brill Photography Portfolio all show up within the application for me. For example:

image.png.d087d0cefc10ab9af6eef4d0c91e57c7.png

And as it has been downloaded & installed automatically, it also shows up in the Templates section of the File > New dialog:

image.png.a292af662c3443613c23cc37cf466465.png

Perhaps you could give us screenshots from within the application? (Be sure to obscure anything sensitive, or crop out anything sensitive such as email addresses.)

-- Walt

   Desktop: new:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090  (old: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970 )
   Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Affinity Photo 1.10.5 (.1342) and 1.10.5.1342 Beta   / Affinity Designer 1.10.5 (.1342) and 1.10.5.1342 Beta  / Affinity Publisher 1.10.5 (.1342) and 1.10.5.1282 Beta
 iPad Pro M1, 12.9", iPadOS 15.4.1, Apple Pencil 2, Magic Keyboard

  Affinity Photo 1.10.5 (.280) and 1.10.2 (.266) Beta / Affinity Designer 1.10.5 (.21) and 1.10.3 (.19) Beta 

Link to comment
Share on other sites

Alors voici une image de l'application en annexe. Ce qui est étonnant c'est que dans affinity photo et affinity designer j'ai tout mes téléchargements et j'en compte au moins 15 alors que dans affinity Publisher je n'ai que ces deux-là après m'être enregistré

image.png.325e74221bdc20265deb0c6f5e7ed03e.png

Link to comment
Share on other sites

praise be to Allah Lord of the worlds I simply synchronize the library again and all the downloads appeared . I thank you all for your answers because as usual you are very responsive have a nice day

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.