ian kelsall Posted January 17, 2022 Share Posted January 17, 2022 i have just installed a fresh installation of windows 11 64 bit and i cannot sign in to my account. i have even tried the beta version, and i cannot sign in with this either. Quote Link to comment Share on other sites More sharing options...
Ali Posted January 17, 2022 Share Posted January 17, 2022 How are you trying to sign in? Through the app? If so, run the app as administrator for now. Serif are looking at this issue (lots of threads about it). Quote Ali đŸ™‚ Hobby photographer. Running Affinity Suite V2 on Windows 11 17" HP Envy i7 (8th Gen) & Windows 11 MS Surface Go 3 alongside MS365 (Insider Beta Channel).  Link to comment Share on other sites More sharing options...
ian kelsall Posted January 17, 2022 Author Share Posted January 17, 2022 tried opening the app as administrator, makes no difference, just says 'timed out 10000 milliseconds'. I don't understand why there has been so much trouble signing into to affinity accounts, it has happened before with windows 10. it should just work! Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted January 17, 2022 Staff Share Posted January 17, 2022 Hi @ian kelsall, Sorry to hear you're having trouble! I can confirm this is a known issue on our end (following an updated SSL certificate) and our team are working hard to resolve this as soon as possible. In the meantime, please try following the steps in the below post and let me know if this resolves the issue for you? Many thanks in advance Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
André Silva Posted January 31, 2022 Share Posted January 31, 2022 No meu caso funcionou abrindo o aplicativo pelo modo administrador. In my case it worked opening the application in admin mode.  Obrigado! Thx! Dan C 1 Quote Link to comment Share on other sites More sharing options...
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