Max Hoppe Posted November 14, 2021 Posted November 14, 2021 I am using Windows 11 When I first started using Affinity Photo it was a pleasure to use, but 1.10.4 is absolute rubbish. While processing with the adjustment layers it keeps on freezing and I have to close the programme. The result is that I lose my work as it is not always recovered. To avoid this I now try and save every few seconds, which is not ideal. Quote
Komatös Posted November 14, 2021 Posted November 14, 2021 1 hour ago, Max Hoppe said: I am using Windows 11 When I first started using Affinity Photo it was a pleasure to use, but 1.10.4 is absolute rubbish. While processing with the adjustment layers it keeps on freezing and I have to close the programme. The result is that I lose my work as it is not always recovered. To avoid this I now try and save every few seconds, which is not ideal. I recomment you to deactivate the hardware acceleration in APh. Go to Edit -> Preferences -> Performance. stokerg 1 Quote MAC mini M4 | MacOS Sequoia 15.2 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.2605) Affinity Suite V 2.5.7 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Ferengi Acquisition Rule No. 49: “A deal is a deal is a deal.”
komtur Posted November 14, 2021 Posted November 14, 2021 During normal operation I still treat hardware acceleration as a test feature. It is still too unreliable. It's all probably because there are lots of combinations of hardware and graphics cards. But somehow this hardware acceleration still looks like a test version. Problems are far too frequent... I'm guessing the plans are ambitious, but it seems the number of combinations of hardware, graphics cards and drivers is too many to be easily done. On the other hand - acceleration in my DxO PhotoLab works great though. In DxO, however, it is used in narrower range. Quote
RichardMH Posted November 14, 2021 Posted November 14, 2021 Was about to post that after installing the latest NVIDIA graphics driver all was well with OpenCL and AP then froze. OpenCL is now off until the next upgrade. Quote
David52 Posted November 15, 2021 Posted November 15, 2021 10 hours ago, Komatös said: I recomment you to deactivate the hardware acceleration in APh. Go to Edit -> Preferences -> Performance. Thanks! I had exactly the same problem and disabling hardware acceleration solved it. I installed Affinity Photo on a new desktop computer running Win 11 Friday. The Win 10 laptop I had been using was no problem, just slow as blazes. Quote
Komatös Posted November 15, 2021 Posted November 15, 2021 15 hours ago, komtur said: During normal operation I still treat hardware acceleration as a test feature. It is still too unreliable. It's all probably because there are lots of combinations of hardware and graphics cards. But somehow this hardware acceleration still looks like a test version. Problems are far too frequent... I'm guessing the plans are ambitious, but it seems the number of combinations of hardware, graphics cards and drivers is too many to be easily done. On the other hand - acceleration in my DxO PhotoLab works great though. In DxO, however, it is used in narrower range. Serif uses OpenCL, if possible, not only for image-manipulating operations, but also, among other things, for the high-resolution display of parts of the user interface; and this is probably where the breaking point will be. Possibly timing problems that arise during data exchange between RAM, CPU or/and GPU. Best example: OCL with AMD RX 5xxx/6xxx GPUs! Quote MAC mini M4 | MacOS Sequoia 15.2 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.2605) Affinity Suite V 2.5.7 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Ferengi Acquisition Rule No. 49: “A deal is a deal is a deal.”
Staff stokerg Posted November 15, 2021 Staff Posted November 15, 2021 Hi @Max Hoppe, Did disabling openCL resolve your crashing issues with Affinity? Quote
Max Hoppe Posted November 16, 2021 Author Posted November 16, 2021 I am glad there are so many knowledgeable users about. I deactivated the hardware acceleration as suggested and I am glad to say that the problem seems to be resolved. I never even knew about that setting. Thanks all for sharing your knowledge stokerg and Komatös 2 Quote
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