Open failure

[ms.fuentecilla]

A new problem has arisen with opening the last version of Affinity Photo. Right click and 'open with' fails from 'File explorer', as does 'Edit with ...' from within viewing software, both of which functioned well with previous versions. This gets tedious because AP returns to the head of a folder using 'File' 'Open' and not from the position last used in that folder.

[walt.farrell]

What Windows release? Where did you purchase Photo?

When you say it "fails", exactly what happens? And what kind of files are you trying to open/edit, and where are they located?

For what it's worth, I haven't seen any problems in this area with 1.10.4.1198 on Windows 10.

[DWright]

As @walt.farrellsaid please can you confirm the Windows version you are using as I am able to use the Open With command from the File Explorer for both the Affinity Store and Microsoft Store version of Affinity Photo

[ms.fuentecilla]

This failure disappeared for a time but has again started. I am up to date W10, up to date AP from Serif. The image either AWR or ORF simply fails to materialise in AP. It could be a Windows problem but doesn't occur with other software. 'File'-'Open' functions normally in AP. But this problem has never before happened.

I see my initial opening paragraph was ambiguous. When already in AP and I right click an image file it fails to appear. If AP is not already open and I do the same both AP and the image file in it open quickly. I hope that is clearer.

[ms.fuentecilla]

This does not occur in the new AP Beta

[walt.farrell]

45 minutes ago, ms.fuentecilla said:

This does not occur in the new AP Beta

There is no "new" AP Beta. The last AP Beta is 10 builds older (1.10.3.1188) than the current AP retail (1.10.4.1198).

It's important to use the actual release numbers, rather than saying "up to date" or "new".