John Lamond Posted October 14, 2021 Share Posted October 14, 2021 You sent me a Serif Legacy Product Key for Page Plus X8. It doesn't work. I get an error message 230383. Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted October 14, 2021 Share Posted October 14, 2021 @John Lamond Welcome to the Serif Affinity forums. These are NOT the forums for the Serif Legacy range of products, CommunityPlus, which can be found here. However, I think the error code suggests that you are entering the wrong code for the product you have installed. You say it is the key for PP X8; did you, by chance, actually install PP X9? PPX8 download links are available from here Jeff Alfred and Patrick Connor 1 1 Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") running Affinity Photo and Designer (iOS 17.1) version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
John Lamond Posted October 14, 2021 Author Share Posted October 14, 2021 Hi Jeff, Thanks for that, I now see that I have downloaded Photoplus X8 instead of Page Plus X8. Cheers, John Quote Link to comment Share on other sites More sharing options...
Joanna7 Posted March 18 Share Posted March 18 Does anyone know where I can get a Product Key for PhotoPlus X8......I'm reinstalling it but have lost my account details :( Quote Link to comment Share on other sites More sharing options...
MikeTO Posted March 19 Share Posted March 19 21 hours ago, Joanna7 said: Does anyone know where I can get a Product Key for PhotoPlus X8......I'm reinstalling it but have lost my account details Hi @Joanna7 I believe Serif has posted the answer here: Quote Download a free PDF manual for Publisher 2.3 from this forum - now includes text formatting and styles Affinity 2.3.0 for macOS Sonoma 14.1.1, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
Alfred Posted March 19 Share Posted March 19 21 hours ago, Joanna7 said: Does anyone know where I can get a Product Key for PhotoPlus X8......I'm reinstalling it but have lost my account details I’ve sent you a private message. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 16.7.2 (iPad 7th gen) Link to comment Share on other sites More sharing options...
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