Philippe_75 Posted July 16, 2021 Share Posted July 16, 2021 Hi to the Affinity community, I am trying to process some RAW files from a Nikon D610 (NEF) and after importing the pictures from the memory card to Photos, I import them inside Affinity Photo. The issue I have is that the pictures are imported like if there is no resolution at all, looking like giant pixels. Here is attached 3 files: 1. The display of the image in Photos 2. The message seen during the import of the picture from Photos 3. The result of the Import Does anyone have seen such behavior before and is there a way to fix it? My version of Affinity Photo is: 1.9.2. Quote Link to comment Share on other sites More sharing options...
DM1 Posted July 17, 2021 Share Posted July 17, 2021 12 hours ago, Philippe_75 said: Does anyone have seen such behavior before and is there a way to fix it? There is a known bug which results in the jpg image 'placeholder' being loaded instead of the raw file. If I remember correctly you can drag the image and drop it onto the AP app icon or the apps Home Screen and it will open correctly. There is a beta version available that includes some fixes for NEF files. Maybe try that? It loads in addition to the store version soyou won’t lose any work🙂 Chris B 1 Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
Philippe_75 Posted July 17, 2021 Author Share Posted July 17, 2021 Hi DM1, How do you drag an image onto an app icon on an iPad? 😁 I tried from Photos to do it but it did not work. Any suggestion is welcomed. Quote Link to comment Share on other sites More sharing options...
DM1 Posted July 18, 2021 Share Posted July 18, 2021 Drag up photos to open over top of AP. Then select image drag and drop onto Home Screen. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
Philippe_75 Posted July 18, 2021 Author Share Posted July 18, 2021 Ok, i found a way to have them ok in Affinity Photo by sending the picture from Photos to Files. Once done I can open them correctly with Affinity Photo. 👍 DM1 1 Quote Link to comment Share on other sites More sharing options...
Philippe_75 Posted July 22, 2021 Author Share Posted July 22, 2021 I tried the beta version of Affinity Photo and it does not bring any improvement for the big pixels on some of my NEF files. I get the same behavior as described above and this is annoying. I am starting to regret having chosen Affinity Photo instead of Lightroom CC. Anything else we can do or try? Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted July 22, 2021 Staff Share Posted July 22, 2021 Hi @Philippe_75, Welcome to Affinity Forums Seems it's just opening the thumbnail, not the image itself. Can you attach the RAW file in question please? Thank you. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Philippe_75 Posted July 22, 2021 Author Share Posted July 22, 2021 Here is the NEF (raw) file. FIL_5443.NEF Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted July 22, 2021 Staff Share Posted July 22, 2021 Hi @Philippe_75, Thanks for the file. I've reproduced the issue here. I will check what's going on. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Philippe_75 Posted July 23, 2021 Author Share Posted July 23, 2021 Thank you. Quote Link to comment Share on other sites More sharing options...
Philippe_75 Posted July 30, 2021 Author Share Posted July 30, 2021 On 7/23/2021 at 12:56 AM, MEB said: Hi @Philippe_75, Thanks for the file. I've reproduced the issue here. I will check what's going on. Any news? Quote Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted September 26, 2023 Staff Share Posted September 26, 2023 The issue "NEF opens pixelated from Photos" (REF: AFP-3370) has been fixed by the developers in build "2.2.0 Release". This fix should be checkable in the current customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote Link to comment Share on other sites More sharing options...
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