Affinity Photo 1.9.2 AP freezes after saving as

[Andyneu]

I just updated to version 1.9.2. I have developed an image several times then further processed. When saving as, the image is saved but AP freezes and after a short time it closes independently. This happens every time. Memory format is affinity own format.

I did not have this problem in version 1.9.1.

Hope this problem is solved quickly.

Thank you

 greeting Andy

 

 

[Chris B]

Hey Andyneu,

I don't believe this is a generic issue. It's likely more user specific. Can you tell me where you are attempting to save the file to (cloud, external drive etc.), are you overwriting or makeing a new file and does File > Save work? Also, how much disk space do you have? If you go to File > Export are you able to export to the same place?

[Andyneu]

Hello Chris,
Yes you are right. This error only happens when I want to save in a cloud. 

It happens both with save as and with save. I am creating a new file. The disk space is larger than 5GB.
I haven't tested export yet.

I saved the attached picture in Affinity format on the cloud.

Andy

Amy_IMG_7019.afphoto

Edited June 15, 2021 by Andyneu
files added

[Komatös]

What is your upload speed and which cloud provider do you use?

[Chris B]

We usually recommend saving locally and then backing up to a cloud service as it can often be unpredicatable. Saying that, I wouldn't expect it to happen every time. Has this become more of a problem since updating to 1.9.2?