Herbill Posted May 5, 2021 Share Posted May 5, 2021 I can't a key for affinity photo. So how do I transfer / reinstall it on my new computer. All tips welcome. Bill Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted May 5, 2021 Staff Share Posted May 5, 2021 @Herbill I can see you bought the software from us using the same email that is linked to your forum account. If you sign into your Affinity Store account you will find your order under the 'downloads and product keys' section of your account. If you are still having problems finding this, please email affinity@serif.com. Quote Link to comment Share on other sites More sharing options...
Herbill Posted May 5, 2021 Author Share Posted May 5, 2021 Successfully downloaded into my new computer. Thanks Another query for you. Forum.affinity.serif.com doesn't recognize me on my new computer. Where can I locate my sign-in details so that I can sign in on the new computer. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted May 5, 2021 Share Posted May 5, 2021 1 hour ago, Herbill said: Where can I locate my sign-in details so that I can sign in on the new computer. Account Settings will have an entry that will tell you the email address you're using for the forums, but if you don't know the password you'll have to request a reset. If your browser is signing you in automatically on your current machine, you can find both the email and password on your browser settings. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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