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Posted

@Herbill

 

I can see you bought the software from us using the same email that is linked to your forum account. If you sign into your Affinity Store account you will find your order under the 'downloads and product keys' section of your account.

 

If you are still having problems finding this, please email affinity@serif.com.

Posted

Successfully downloaded into my new computer. Thanks

Another query for you. Forum.affinity.serif.com doesn't recognize me on my new computer.

Where can I locate my sign-in details so that I can sign in on the new computer.

Posted
1 hour ago, Herbill said:

Where can I locate my sign-in details so that I can sign in on the new computer.

Account Settings will have an entry that will tell you the email address you're using for the forums, but if you don't know the password you'll have to request a reset.

If your browser is signing you in automatically on your current machine, you can find both the email and password on your browser settings.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

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