Importing Z7ii photo from iOS photos pixalated

[Scarymonk]

Good afternoon, when importing raw photos from the iOS photos they are heavily pixelated 

also when trying to focus merge the program crashes

im using an iPad Pro 11

affinity photo ver 1.9

the files in port to iOS photos fine and I can edit them there

The camera is a Nikon Z7ii

cheers Tony Walsh

 

[Gabe]

Hi @Scarymonk,

Welcome to the forums. 

Are you on the latest version of iOS14?

[Scarymonk]

Quote

 

Yes I’m on the latest version of iOS

the problem seems to be with the import from iphotos on the iPad the images seem to be small highly pixelated jpeg even though the original on iPhoto clearly shows the image as a raw photo 

[Gabe]

Are those RAW files portrait or landscape? 

[Scarymonk]

It only seems to happen with raw portrait files imported from iphotos

[Omar.Montreal]

I have the same problem. A message shows saying the photo doesn’t have a profile. Photos are raw files from a Nikon z50. Using iPad Pro, iOS 14.4.1.

 

[Scarymonk]

Affinity don’t seem either to care or help with this problem !

no real answers or solutions 

 

[Gabe]

If it's just portrait photos, we are aware of this issue and it has already been logged with our developers. The workaround for now is to save the raw files locally and then they should load OK. 

[Scarymonk]

Thanks for the solution, I’ll give it a try

many thanks

 

[ashf]

16 hours ago, Gabe said:

If it's just portrait photos, we are aware of this issue and it has already been logged with our developers. The workaround for now is to save the raw files locally and then they should load OK. 

"Locally" means Photos? or Files?

[Gabe]

21 minutes ago, ashf said:

"Locally" means Photos? or Files?

It means Files. Those portrait RAW are already in Photos  

[ashf]

4 minutes ago, Gabe said:

It means Files. Those portrait RAW are already in Photos  

Sorry, I didn't read the original post.
I heard that this problem happens when the file is on iCloud before.

[Paul Mudditt]

On 3/19/2021 at 2:30 PM, Scarymonk said:

It only seems to happen with raw portrait files imported from iphotos

Could you upload a problem photo here in a zip file, I think I may have stumbled upon a solution to the portrait raw pixelation problem and I’d like to test my solution.

[TomSL]

Brand new to Affinity today but unfortunately not off to a great start. I have the same issue importing portrait raw files from iOS Photos (up-to-date iPad pro 2018, Nikon D750). The photos were imported straight to the iPad.

Portrait raw files do open successfully if copied from Photos to Files - I put it in the Affinity location - but I’d rather not have to do this every time I want to edit a portrait oriented photo. Any news on when this might be fixed?