Publisher crashes since update

[haporras]

My Affinity Publisher crashes everytime I drag an image from unsplash. I have been using it and loving it (the unsplash thing is a big reason) but since the update, I just can't work because of the crashes. Already Uninstalled and installed. Already installed the older version again and now it also doesn't work. 

I would link my document but I can't create any. It just crashes.

I own a Windows 10, HP OMEN, NVIDIA GTX, 8 Gbs RAM, Intel core i7 7th gen. 

Would love to know if someone has also had this problem and if anyone has found a solution. 

[Pauls]

Thanks for the report I've logged that - I guess the only workaround is to go direct to the unsplash website

[lothar-wlodarczyk]

Hallo..

nach dem Update auf die neueste Version, habe ich das Problem, wenn ich ein Bild von Unsplash einfüge, sich Affinity Publisher ohne Fehlermeldung einfach schließt.

Hardware

Prozessor : Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz
Speicher : 16328MB(2133)
Mainboard : Z170M-D3P-WG-CF
Windows Version : Microsoft Windows 10 Pro
Installationsdatum : 2020-11-17
Monitor : PnP-Monitor (Standard)
Video Adapter : NVIDIA GeForce GTX 1060 6GB
Maus : USB-Eingabegerät
Tastatur : PS/2-Standardtastatur
Festplattenlaufwerk : SAMSUNG MZ7LN256HMJP-00000(238GB,IDE)
Festplattenlaufwerk : ST2000DM001-1ER164(1863GB,IDE)
Festplattenlaufwerk : Generic STORAGE DEVICE USB Device(1863GB,USB)
DVD/CD-ROM Laufwerk : HL-DT-ST DVDRAM GH24NSD1
------------------Betriebssystem------------------
BS Name : Microsoft Windows 10 Pro
BS Sprache : Deutsch (Deutschland)
BS Version : 10.0.19041
OS Type : 64 bit

[haporras]

On 3/9/2021 at 6:00 AM, Pauls said:

Thanks for the report I've logged that - I guess the only workaround is to go direct to the unsplash website

Thank you. It's now also happening when I try to copy any element from one page to the other. Tried uninstalling and installing the older version again, but the same happens. 

[Skizzo2711]

Hello,

 

I also have this problem: dragging an image from the Unsplash panel into a document causes the program to crash.

 

• Processor: Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz   1.90 GHz
• Intel UHD Graphics 620, version 27.20.100.9316
• RAM memory: 8,00 GB (7,82 GB beschikbaar)
• Windows 10 Pro
• Version: 20H2
• Build: 19042.868
   

Edited March 23, 2021 by Skizzo2711

[Patrick Connor]

@Skizzo2711

Welcome to the Serif Affinity forums

There is more information about this here

https://forum.affinity.serif.com/index.php?/topic/137397-faq-new-crash-using-unsplash-stock-images-since-9th-march/

[Joachim_L]

12 minutes ago, Skizzo2711 said:

I also have this problem: dragging an image from the Unsplash panel into a document causes the program to crash.

Welcome to the Affinity forums @Skizzo2711!

This is a known bug and going to be corrected in the next version.