I cannot save my files on Affinity Designer

[wssemura]

Hi everyone, I'm having this issue whenever I try to save a file on Affinity Designer. The language is in portuguese, so I will translate it. It says: "Failed to save the document. It failed because it was unable to record the file".

I have Affinity Designer installed on my desktop and on my laptop. This problem is only happening on my laptop. I tried reinstalling, formating my laptop to factory settings and installing version 1.8.5. Nothing worked and I couldn't find anyone else with the same issue.

Meanwhile I'm saving my projects as EPS files, which kind of work, but sometimes my arts get messy doing that. 

Has anyone experienced this problem? 

 

[Mark Ingram]

Did you open a read only file?

[wssemura]

I just created a copy of an affinity file that I had created earlier on my desktop, and then I edited it normally. The only problem was when I tried to save. There are a few times where I can save it, but I don't know why. Both my desktop and my laptop have the latest update.

[Sean P]

Hi wssemura,

Is this easily reproducible for you on your machine? If so do you mind getting a screen recording showing the entire process you're taking (such as covering the creation of the copy) and the steps you're taking that show this issue? 

[lb Cake]

I just experienced this problem as well while trying to Save As, a practice I've take to since my saves are not updating in Windows Explorer since 1.9.1. Since 1.9.1 whenever I save the only piece of information that updates is the size, the date remains unchanged, again this is a problem that came up with the 1.9.1 update. In addition to the error message I was also treated to the existence of a 0kb file which I couldn't delete while Affinity was open. 

For reference I have included an image of the file, unfortunately I do not have an image of the error file, but it is the English version of the original posters error. Alos, in case anyone is wondering, I was not trying to save the file to the recycle bin. That is merely where the faulty file gets to live out its last days.