Can't register the new Version 1.9

[thuemmy 1]

A few minutes ago I updated my AP to Version 1.9.0.932. If I try to register the new Version to get the overlays I get this error-message (see picture below)

[EliGrim 0]

Try changing the language to English US, restart AP and try to register. Worked for me. Then you can set it back to German.

[thuemmy 1]

Thank you for your reply. It works.

[S_IV 0]

10 minutes ago, Mark Ingram said:

We rolled out a fix for the original user report around 4 hours ago, so we will need to investigate this further. Could you tell me what your system language is set to? And what your Affinity language is set to (if it's not the default system language).

Hey thank you for the answer. The system language is English (US), and Affinity Photo, Designer and Publisher are all English (US) default. Could it be that I purchased all three from Microsoft Store?

[Mark Ingram 4,853]

12 minutes ago, S_IV said:

Hey thank you for the answer. The system language is English (US), and Affinity Photo, Designer and Publisher are all English (US) default. Could it be that I purchased all three from Microsoft Store?

Possibly... 

[AffinityAnwender 0]

Hi there, I am on a German Windows 10 Pro and have all 3 Affinity applications set to English US. For none of these login/registration process work. Yes, all three are from the Microsoft Store. Good luck for bug hunting!

[Amateur John 16]

When I try to register Photo 1.9 I get the "Please wait a moment" message and then after a few seconds I get a crash. I enabled the function to automatically send a crash dump and then tried again with the same result.

My system and photo language are both UK English

Edited February 4 by Amateur John
Additional information

[Patrick Connor 5,705]

4 minutes ago, Amateur John said:

My system and photo language are both UK English

@Amateur John

Can you please confirm all these are Affinity store apps?

[Amateur John 16]

Yes I bought from Affinity Store. So far I have only tested Photo in case you wanted me to do a first attempt with publisher or designer after changing anything.

I have tried Photo several times. This is the same problem that I reported in beta.

[Patrick Connor 5,705]

Amateur John I think this would be best dealt with in it's own thread as we believe most of these users seem to have a Microsoft Store specific problem, and that is what is likely to be mainly discussed here

[Amateur John 16]

I have started a new thread .Registration with Affinity Store versions of all Apps.

This was requested by Patrick Connor

 

[dariustx 0]

I too purchased from the Microsoft Store and am having this problem. Windows 10 20H2, and language is English.