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Posted

A few minutes ago I updated my AP to Version 1.9.0.932. If I try to register the new Version to get the overlays I get this error-message (see picture below)

Fehler.jpg

Posted
10 minutes ago, Mark Ingram said:

We rolled out a fix for the original user report around 4 hours ago, so we will need to investigate this further. Could you tell me what your system language is set to? And what your Affinity language is set to (if it's not the default system language).

Hey thank you for the answer. The system language is English (US), and Affinity Photo, Designer and Publisher are all English (US) default. Could it be that I purchased all three from Microsoft Store?

Posted
12 minutes ago, S_IV said:

Hey thank you for the answer. The system language is English (US), and Affinity Photo, Designer and Publisher are all English (US) default. Could it be that I purchased all three from Microsoft Store?

Possibly... 

Posted (edited)

When I try to register Photo 1.9 I get the "Please wait a moment" message and then after a few seconds I get a crash. I enabled the function to automatically send a crash dump and then tried again with the same result.

My system and photo language are both UK English

Edited by Amateur John
Additional information
  • Staff
Posted
4 minutes ago, Amateur John said:

My system and photo language are both UK English

@Amateur John

Can you please confirm all these are Affinity store apps?

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

Posted

Yes I bought from Affinity Store. So far I have only tested Photo in case you wanted me to do a first attempt with publisher or designer after changing anything.

I have tried Photo several times. This is the same problem that I reported in beta.

  • Staff
Posted

Amateur John I think this would be best dealt with in it's own thread as we believe most of these users seem to have a Microsoft Store specific problem, and that is what is likely to be mainly discussed here

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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