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Doc or Docx files unable to place.


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In both Designer and Publisher,  I'm unable to place a .doc or .docx file.

.doc files are greyed out, in the file/place dialogue, -I saved one .doc file as a .docx which (at least was visible in the place dialogue, but the text just flashed into my text frame instantaneously and disappeared. Nothing there. I can laboriously copy and paste the text from Word, but it surely shouldn't be a problem should it? I've tried plenty of tweaks to help, but with no success.

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Hi

Questions need to be posted in the Question and support forum, as may not get picked up by mods in Resources. Also helps to give what version of affinity you are using and whihc operating system. I am using latest release publisher and placed a word docx without any problems, but this was a single page document. When you tried where there red marks on the text frame? it may be that you cannot see the text if there is a lot of blank space before the text in the docx file, but expanding the text frame could reveal it. You would then need to create overflow linked text frames.

I am on windows 10

 

Alan Pickup

Windows 11 Home all Affinity suite of Apps PC and Gigabyte Laptop 16gb Ram and Nvidia GTX1660 Super on each.

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A screenshot would help, @joolstacho.

But @AlanPickup may be right that the text is simply not visible in your text frame. Do you see a red triangle on the lower-right edge of the frame, possibly with a red eye and a slash through it? If so, shift+click on the triangle, and Publisher will reflow the text onto additional pages.

(Note: This is a Publisher-only function; not one that will work in Designer.)

Also, .doc files are not supported; only .docx.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7

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Thanks Alan and Walt. Yes, interesting... I've poked away at this problem with no luck so far. I'll keep at it. In the meantime I can copy and paste txt so no real biggie, but that could become very clumsy with long publications in Publisher. I'm using recent versions of the 3 Affinity Applications, I think 1.8.3 (Designer) and 1.8.6 (Photo and Publisher)

A screenshot wouldn't really help as the placed text just doesn't show. (I'm pretty clued up on potential traps like excessive space before, text colour, text size etc, -been using this sort of stuff since probably before you were born! (you could call me a pm3, (remember that?) qxd, Indd, cdr, ai, psd fugitive!)

Apologies for posting in the wrong 'area', I'll try to ask in the right place. Thanks again.

Cheers. Jools

(My next issue is that my placed Photo images although sized including bleed, don't show up in my Designer bleed area, they appear clipped to the trim area, but I'll ask in a more 'correct' area)

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6 hours ago, joolstacho said:

Apologies for posting in the wrong 'area', I'll try to ask in the right place. Thanks again.

You're welcome.

(Note, by the way, that a moderator moved your topic to the right place.)

If you can provide a sample .afpub file that shows the problem, even something that you create just for the demo, we might be able to provide some more suggestions.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7

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22 minutes ago, D.Wolters said:

I use Publisher version 1.8.6 on my Mac. With File/Place the word document (.docx) is visible and can be imported in a text frame.

However the bullets of the bulleted list in word are not correct imported. They are replaced by a rectangle symbol .

 

A screenshot would help us understand what you're seeing. My guess, in the meantime, is that your font doesn't have the bullet symbols in it.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7

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It doesn’t matter witch font is used.  The Bullet symbols are not recognized.

I have added two examples, a word document and a publisher document where the word fiile is imported with File/Place.

In the examples you can see that in the first paragraph the bullets are replaced by a rectangle symbol.

The second paragraph is corrected with ”Bullet 2” style in Text Styles. You have to do this on every bloc or single lines with bullets. That is not what I want to do in lager file.

The last paragraph with number is correctly imported.

Publisher example.pdf Word document example.pdf

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I have searched a bit more.

The problem is that Publisher has problems with importing text containing glyphs (symbols). The unicode for the bullet symbol in Word is different (F0B7) from the code in Publisher (glyph G+2022 U+2022 BULLET). With File/Place the glyph code is changed to G+0000 that is the rectangle symbol.

Sadly there is no way to convert to the correct Glyph code.

 

The only option is to select the paragraphs with the bullets and correct it manually with Text Styles /  Bullet 1, Bullet 2 or Bullet 3.

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4 hours ago, D.Wolters said:

The unicode for the bullet symbol in Word is different (F0B7) from the code in Publisher (glyph G+2022 U+2022 BULLET). With File/Place the glyph code is changed to G+0000 that is the rectangle symbol.

F0B7 is not the Unicode code point for the bullet, which is 2022. See U+F0B7 PRIVATE USE CODEPOINThttps://www.fileformat.info/info/unicode/char/2022/index.htm .

All 3 1.10.8, & all 3 V2.5.5 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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