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Cannot Load LUTs


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I used to be able to load LUTs from only DropBox, but now I can't even do that. I have tried Google Drive, internal storage, DropBox, and iCloud and none of them work. Affinity Photo is up to date, my iPad Pro (2017) is up to date. I don't have adobe apps on the ipad, I tried restarting the ipad, I tried reinstalling DropBox. The .cube files just remain greyed out. 

Is there a fix for just... opening a .cube file? 

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I read changing the file extension to .cub will allow loading on iPad.  I for one did not encounter problem loading 10 LUTS .cube on my iPad Pro, 1.8.4 version.

Cecil 

iMac Retina 5K, 27”, 2019. 3.6 GHz Intel Core 9, 40 GB Memory DDR4, Radeon Pro 580X 8 GB, macOS,iPad Pro iPadOS

 

Continuous improvement is better than delayed perfection 

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Hi @grey,

Welcome to the forums :)

I can confirm this is a known issue and our developers are currently working to resolve this - in the meantime the workaround is to rename the LUT files, as Cecil has confirmed above. Many thanks!

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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4 minutes ago, Dan C said:

in the meantime the workaround is to rename the LUT files,

Dan, is there a way to do this on the iPad? I'm not sure but I don’t think iOS allows you to alter file type?

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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Directly on the iPad? As far as I'm aware there's no way of doing this and it may need to be done on an external PC. We appreciate this is not an ideal workaround and our devs hope to have this fixed shortly - I'll nudge the issue again now. :)

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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14 hours ago, Dan C said:

We appreciate this is not an ideal workaround and our devs hope to have this fixed shortly

Thanks Dan. Strangely FWIW, I’m not having any issues loading .cube in latest version.

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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On 8/19/2020 at 8:22 PM, Dan C said:

Directly on the iPad? As far as I'm aware there's no way of doing this

Worked out that you can do this in Documents app👍 Copy file to Documents folder. Rename file extension then import by navigating to Documents folder.

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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12 minutes ago, DM1 said:

Worked out that you can do this in Documents app👍 Copy file to Documents folder. Rename file extension then import by navigating to Documents folder.

Please clarify Document App.  Do you mean Files App?  If so, I could only rename, but not change extension.

Cecil 

iMac Retina 5K, 27”, 2019. 3.6 GHz Intel Core 9, 40 GB Memory DDR4, Radeon Pro 580X 8 GB, macOS,iPad Pro iPadOS

 

Continuous improvement is better than delayed perfection 

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49 minutes ago, DM1 said:

Worked out that you can do this in Documents app👍 Copy file to Documents folder. Rename file extension then import by navigating to Documents folder.

Thanks for letting me know, that's really useful info :D

35 minutes ago, Cecil said:

Please clarify Document App.  Do you mean Files App?  If so, I could only rename, but not change extension.

I believe DM1 is referring to 'Documents by Readdle' which is a free file manager app from the App Store!

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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14 hours ago, Cecil said:

Please clarify Document App.  Do you mean Files App?  If so, I could only rename, but not change extension.

Documents app by Readdle. If you don’t have this app I thoroughly recommend getting it. It’s the aswiss Army knife of file managers. 

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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8 hours ago, DM1 said:

Documents app by Readdle. If you don’t have this app I thoroughly recommend getting it. It’s the aswiss Army knife of file managers. 

Thank you, I have Readdle, it clearly shows the lack of Apple’s Files App.

Cecil 

iMac Retina 5K, 27”, 2019. 3.6 GHz Intel Core 9, 40 GB Memory DDR4, Radeon Pro 580X 8 GB, macOS,iPad Pro iPadOS

 

Continuous improvement is better than delayed perfection 

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