minh.ngoc.truong Posted August 8, 2020 Share Posted August 8, 2020 Sometimes using the pen, the cursor goes crazy. I only see this happen in Affinity Designer, not other apps AD-bug.mp4 Quote Link to comment Share on other sites More sharing options...
KynaMH Posted August 10, 2020 Share Posted August 10, 2020 (edited) I have been having this exact issue as well, only it is not isolated to either the pen tool or when using my tablet stylus (issue with mouse as well). It acts as if multiple inputs are happening at once. As I draw it is also creates multiple rulers or tries to switch tools. It has rendered Designer absolutely unusable. I can't even close the application properly after attempting any action with a tool. Edit: I tried using the Command Line Fix from another post in case it was the Wintab settings being altered in the new version, but it had zero improvement. Edited August 10, 2020 by KynaMH Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted August 10, 2020 Share Posted August 10, 2020 @KynaMH are you using an XP Pen? Quote Link to comment Share on other sites More sharing options...
Paul Wild Posted August 11, 2020 Share Posted August 11, 2020 Having pen issues here also.....Veikk A30 working fine on everything other than the vector pen tool...and its across all 3 programs tried it on my laptop and it was OK there... reloaded the drivers for the tablet on my PC but still not joining. Desktop_2020_08.11_-_19_20_41_09.mp4 Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted August 12, 2020 Staff Share Posted August 12, 2020 On 8/8/2020 at 7:58 PM, minh.ngoc.truong said: Sometimes using the pen, the cursor goes crazy. I only see this happen in Affinity Designer, not other apps Hi minh.ngoc.truong, What device are you using? We've had similar issues using an XP Pen. Does enabling Legacy Tablet Input (see link below) allow you to work around the issue? 16 hours ago, Paul Wild said: Having pen issues here also.....Veikk A30 working fine on everything other than the vector pen tool...and its across all 3 programs tried it on my laptop and it was OK there... reloaded the drivers for the tablet on my PC but still not joining. Hi Paul, Just been trying this on a Wacom Intuos and not getting the behaviour you're seeing there. Could you try enabling the Legacy Tablet Input flag as shown below and see if that allows you to work around the issue? Quote Link to comment Share on other sites More sharing options...
BeansAcquired Posted August 13, 2020 Share Posted August 13, 2020 Wanted to chime in here: I've got a Ugee 1910-B running Windows 10. Updated from 1.8.0 to 1.8.4.693 and I was having a very similar issue. The Legacy Tablet Input flag appears to have resolved it. AD_Glitch.mp4 Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted August 13, 2020 Share Posted August 13, 2020 Hi everyone, thanks for your patience. In the latest customer beta (1.8.5.703) we have changed the default tablet input method to be the Low Precision mode, the same as in 1.8.3, and added a new Preferences option that allows users to opt-in to High Precision or Windows Ink modes. If you would like to check it out, the details are here: Quote Link to comment Share on other sites More sharing options...
BeansAcquired Posted August 15, 2020 Share Posted August 15, 2020 @Mark Ingram I installed the beta and tried Low Precision, High Precision, and Windows Ink modes. I was only able to recreate the issue when using the High Precision setting. I also wanted to mention that this issue is also occurring in Affinity Photo v1.8.4.693. Not sure if I should start another thread or not, let me know. AD_Glitch02.mp4 Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted August 18, 2020 Share Posted August 18, 2020 Thanks @BeansAcquired, the "Low Precision Mode" in the beta is the same as the "--legacy-wintab" command line option in the retail build. Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted August 18, 2020 Share Posted August 18, 2020 We'd like to take a look at what is happening. So could I ask you to upload your log file please? These are the steps to get the additional logging information and locate the Log.txt file for 1.8.5.703: Locate your Designer.exe in Program Files > Affinity > Designer Customer Beta Create a shortcut on your desktop > Right click the shortcut Select Properties > Shortcut tab > In the Target box after Designer.exe" leave a space and type --input-logging > Click OK Launch the new shortcut > Select Edit > Preferences > Under Tablet Input Method - choose High Precision > Select Close Draw some lines as above > Save your document > Close the app You will find the Log.txt file in the following place: AppData\Roaming\Affinity\Designer\1.0 (Beta) If you have any issues let me know. Quote Link to comment Share on other sites More sharing options...
BeansAcquired Posted August 20, 2020 Share Posted August 20, 2020 I actually just got a Huion Kamvas Pro 13 today and I am unable to recreate the issue in either the beta or release versions both with and without the input logging flag. I hooked up my previous tablet, reinstalled the drivers and was unable to recreate the issue there either. Sorry I couldn't be of more assistance. SPaceBar 1 Quote Link to comment Share on other sites More sharing options...
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