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CMYKDesign

Publisher cannot open larger file than 25MB

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Hello,

I have created document size of 960 MB with older Affinity Publisher version (I don't remember the exact version, but file was created on 2019-11-06) everything was okay, but after an update I can't open that file anymore.
I have tested Publisher with other documents and now I can open only 25mb or less sized files.
How can I fix that issue?

Computer info:
CPU: Intel i5-8300H
GPU: Nvidia GT1050Ti
RAM: 24GB
 

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Welcome to the Serif Affinity forums, @CMYKDesign.

How does it fail?


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.767 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.767 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

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When trying to open file, the program shows file is loading but in a few seconds the whole program shuts down, despite if file is being opened over the Affinity Publisher (file -> open) or directly through file explorer (run as administrator) @walt.farrell

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Thanks. Did it generate a crash report? Can you share the .afpub file? (If you don't want to share it publicly here then one of the moderators can provide a private upload link for you to use.)

 


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.767 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.767 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

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Thank you for the link, I have uploaded the file. @Gabe
When opening this or any other file larger than ~25MB the program shuts off. The problem appeared after an update. I have tried deleting and reinstalling the program; I have even tried deleting Adobe InDesign but nothing helped. @walt.farrell

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the file loaded for me - so it may be related to one or more of the linked images or a disk/disk space

Could be worth seeing how much free space is on the drive with your windows temporary folder.

Have you run a disk check where the images are stored ?

 


Living the Dream since 1964 - about 25 years left

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