Cannot install Affinity 1.8.3 on Windows ver 10240

[John Rostron 692]

I have not used my laptop for  some time, so I allowed it to update my Windows 10 system to  ver 10240. I then downloaded the latest versions of Affinity Photo and Designer. In each of these I got the message "Supported Windows Version not found.

Checking with the system dialogue, It tells me I have a 64-bit operating system on a 64-bit processor.

Both the old versions of Photo and Designer still work OK, but invite me to update, which I did.

John

[walt.farrell 3,572]

8 hours ago, John Rostron said:

ver 10240

That's a very old release of Windows 10. I think it's better known as version 1507, from 2015. Current releases of Affinity require at least 1607, so I would suggest updating again. The current version of Windows 10, version 2004, is build 19041.388.

[John Rostron 692]

17 hours ago, walt.farrell said:

That's a very old release of Windows 10. I think it's better known as version 1507, from 2015. Current releases of Affinity require at least 1607, so I would suggest updating again. The current version of Windows 10, version 2004, is build 19041.388.

Thanks @walt.farrell. I had assumed that when Windows was updating my system (on restarting), that it would be loading the latest version. I will try again.

John

[IanSG 300]

1 hour ago, John Rostron said:

Thanks @walt.farrell. I had assumed that when Windows was updating my system (on restarting), that it would be loading the latest version. I will try again.

John

A reasonable assumption but not an accurate one - I've had my my fingers burned that way too! My OS has been more than a year out of date.