Kobe C. Posted May 19, 2020 Share Posted May 19, 2020 Simple pen tool lines have a staircase effect. It gets worse as the line approaches the horizontal or vertical. I've been reading forums for days and can't get this resolved. I literally have the same issue as this artist on the Affinity Support forum, if it helps add more context: https://forum.affinity.serif.com/index.php?/topic/107709-smileyrebs/&tab=comments#comment-582331. It wasn't solved though. I'm actually having this issue in multiple programs. Not sure if that's a coincidence or not. (Affinity Photo and Clip Studio Paint as well). Using a 2017 13" MacBookAir and a new Wacom Intuos S. Software is up to date and my settings are default at present. Any suggestions on how to fix this would be so greatly appreciated. Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted May 19, 2020 Share Posted May 19, 2020 I have to ask, at what zoom level are you working? This sounds like you are seeing pixels at a very high level of magnification. Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
Kobe C. Posted May 19, 2020 Author Share Posted May 19, 2020 That's the thing. I'm not zoomed in at all, I'm at 100%. Makes no difference if I zoom out to fit. Canvas size makes no difference. Quote Link to comment Share on other sites More sharing options...
markw Posted May 20, 2020 Share Posted May 20, 2020 Hello Kobe C. and welcome to the Affinity forums🙂 Which version of Designer are you using? Do you have Pixel or Retina view mode selected in the top Toolbar? Can you post some screenshots of what you are seeing? If you could post a test project here that clearly demonstrates this issue, that too would help in maybe seeing what’s actually going on. Quote macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
Kobe C. Posted May 20, 2020 Author Share Posted May 20, 2020 Hi markw, Thanks for checking out my post. No, I do not have a pixel view selected. I've attached a bunch of screenshots. The first is at 100% zoom and the second is at fit. The thinner the line and the further out, the worse it gets. Could make sense at only 18% zoom, but it's happening at 100%, and thick strokes are looking blurry and gross as well. This is showing up in exports too. And, like I said, it's across all my art software. It's the worst in Affinity Photo though. The least horrible in Clip Studio Paint. If it's a pixel/zoom/canvas issue within the software, settings, or view, it really shouldn't be showing up in Affinity Designer on a vector layer and view. It's so confusing to me. So I actually downloaded all the different software on a family member's iMac, which doesn't have different RAM etc. than my 2017 MacBookAir but does have a different display and graphics card. Both are running the latest version of Catalina. And get this, the same thing is happening on their computer (or I've totally lost my mind). Then I decided to buy AD for iOS on my iPad and that worked perfectly. I can do my normal fine line work, at different zoom levels, and I'm not seeing this at all. I can zoom as far in and out as I want on a vector layer and I'm not seeing this. Procreate, which is what I normally use on my iPad, is similarly working fine. Unless I zoom in a bunch, but that's raster and normal. I didn't have this problem with Illustrator and Photoshop (nor Clip Studio Paint) on my 2012 MacBook, but I no longer have that computer nor an Adobe subscription. I don't want to have to work on my iPad only. In forums, I've seen people with this issue solve it by changing CPU/GPU settings. I messed around with the display preferences in AD and not one of the different options helped. My display settings through OS are at highest resolution, as is default. It's not scaled down. So that isn't it either. I feel really stupid, like it's something simple staring me in the face. Or maybe I'm just crazy. Yet in the past, I made art in Clip Studio Paint and Adobe products with no problem. And I've seen other beautiful fine line work out there. Smooths lines are possible, in raster and vector. Of course, not on a blown up tiny canvas. That's really not the issue here. Or maybe my eyes are different and I'm just seeing something that never bothered me before. It has been a few years since I worked digitally on a desktop or laptop. Still, as I look at other beautiful AD work online, I'm not seeing this. Have I just lost it? It's okay, you can say so. lol Quote Link to comment Share on other sites More sharing options...
Kobe C. Posted May 20, 2020 Author Share Posted May 20, 2020 I forgot to say it's AD 1.8.3 Quote Link to comment Share on other sites More sharing options...
markw Posted May 21, 2020 Share Posted May 21, 2020 On the face of it the screenshots look as expected, bearing in mind that of course any screenshot will be made up of just pixels! However I do wonder whether your screen resolution is perhaps a factor? 1440x900 would make it less than true HD which is actually 1920x1080. This might also explain why you are seeing this in the rendering of objects in your other graphics apps. Quote macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
Alfred Posted May 21, 2020 Share Posted May 21, 2020 46 minutes ago, markw said: 1440x900 would make it less than true HD which is actually 1920x1080. It’s also a different aspect ratio (1.6 instead of 1.777). Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
markw Posted May 21, 2020 Share Posted May 21, 2020 True, but it was more the fact that it has, overall, fewer pixels to work with than the 2,073,600 that would be in an HD display, is what I was meaning. Quote macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
Kobe C. Posted May 21, 2020 Author Share Posted May 21, 2020 Wow, thanks everyone! And thanks markw for returning to check on this thread. I really appreciate that. Yeah, the screenshots are getting the gist of it across... in that my workspace and exports look like crappy screenshots at all times. But, you know, I think you're right about the display. I went back on my family member's iMac this morning. I'm calmer today and I think the first time I tested on that computer I was just so focused on the problem that I saw it there too. It's not really though. AD is looking pretty great on that computer, which has a higher res display than my laptop. My iPad has a much better display as well. I looked up the specs of my old laptop and it was, indeed, slightly better. I'm sorry it was such a silly, simple thing. Thanks so much everyone for being kind about it. I just never imagined that a 2017 Apple product's display would be the issue, even though it's a 13" Air. Brand bias or blindness, I guess. I didn't even really look at that number myself, even while taking snaps of the specs. Old Bruce 1 Quote Link to comment Share on other sites More sharing options...
Kobe C. Posted May 21, 2020 Author Share Posted May 21, 2020 Any monitor suggestions? I think that's my most affordable option. Quote Link to comment Share on other sites More sharing options...
markw Posted May 21, 2020 Share Posted May 21, 2020 Let me first say, I have no idea how well this monitor performs connected to a Macbook Air or in general for that matter! But if you are on a tight budget then something like this BenQ might be worth a look?: https://www.amazon.co.uk/BenQ-BL2420PT-Designer-Adjustment-Animation/dp/B00UAMYTR8/ref=pd_di_sccai_4/261-7224111-3644214?_encoding=UTF8&pd_rd_i=B00UAMYTR8&pd_rd_r=68a05f96-7cb0-4e21-aca5-a0b0a96f0231&pd_rd_w=8OnVQ&pd_rd_wg=NhE6b&pf_rd_p=08710768-875d-48b8-9dd1-e960a266ba51&pf_rd_r=N8BHVB2X8AAGHF5TPCSN&psc=1&refRID=N8BHVB2X8AAGHF5TPCSN Quote macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
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