Arghmath Posted April 10, 2020 Posted April 10, 2020 Strange behavior happened few times. I was not able to replicate it with same steps, but sometimes I can not move object with my mouse -- object can be selected, but not moved. I'm only able to move that (any) object with my tablet (pen). After this is done, the movement with mouse is again working. Anyone encountered this behavior? Thanks... Quote
Sebastian Mondry Posted April 10, 2020 Posted April 10, 2020 I've run into this problem regularly the reversed way - pen didn't work but mouse did. I mostly (but not always) encounter this problem, when I start Affinity with mouse and switch to pen afterwards. Restarting Affinity is my current workaround. Quote
Arghmath Posted April 11, 2020 Author Posted April 11, 2020 Yes, this was bug on previous versions of Designer. You don't need to restart whole designer, just close the project and re-open -- this at least worked for me. However from 1.8.3 should this be corrected. Do you have enabled Windows Ink in settings of Windows 10? Quote
Sebastian Mondry Posted April 11, 2020 Posted April 11, 2020 (edited) 2 hours ago, Arghmath said: Yes, this was bug on previous versions of Designer. You don't need to restart whole designer, just close the project and re-open -- this at least worked for me. However from 1.8.3 should this be corrected. Do you have enabled Windows Ink in settings of Windows 10? Just restarting the project works... Yes, it's enabled. Is it better to turn it off? Btw: I just ran into your problem yesterday, too Edited April 11, 2020 by Sebastian Mondry Quote
MmmMaarten Posted April 11, 2020 Posted April 11, 2020 On 4/10/2020 at 11:57 AM, Sebastian Mondry said: I've run into this problem regularly the reversed way - pen didn't work but mouse did. I've experienced the same issue yesterday too on a Surface Book 2 (Affinity Designer 1.8.3); pen 'suddenly' didn't move the object and needed to reload the project in order to make it work again. Quote
Arghmath Posted April 12, 2020 Author Posted April 12, 2020 Yes, definitely it weird behavior - sometimes it works well, sometimes pen stops working, sometime mouse and vice versa. Problem related to this; when the previous described error happen, adding new ruler (vertical or horizontal) works weird as well. For example, if you want to create new one and drag it from the ruler area, it doesn't show its trail. This means you can not visually control where it is, you see only the mouse pointer. Quote
Staff Sean P Posted April 14, 2020 Staff Posted April 14, 2020 Hi Arghmath, Unfortunately Windows Ink is causing us a few difficulties and causing certain things to stop working like you're seeing. If you go to Preferences > Tools and untick 'Use Windows Ink for tablet input' it will use a different method for tablet input which should stop the issues you are seeing. Quote
Staff Patrick Connor Posted August 7, 2020 Staff Posted August 7, 2020 We have made fixes/improvements to this area (Input breaks after switching from Tablet Pen to Mouse) of the program in the latest release. The fixes and how to update are described in these forum posts. Affinity Designer 1.8.4 for Windows ( Microsoft Store and Affinity Store ) Affinity Photo 1.8.4 for Windows ( Microsoft Store and Affinity Store ) Affinity Publisher 1.8.4 for Windows ( Microsoft Store and Affinity Store ) We would appreciate you checking that this issue has now been resolved for you. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
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