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Affinity Photo 1.8.3.641 Closes Itself when trying to use red eye correction


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  • 1 month later...

Got the same problem.

 

Photo.exe crashes when the red eye correction tool is used and the selection box's width and/or height is 0px.

The tool is working fine when the selection box is at least 1px tall/wide.

The minidump file only shows a writing acces violation exception (0xC0000005).
There is no other information available, like a backtrace or memory dump.

image.png.9aadd4638b31fbb72a53e7986dce898b.png

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  • Staff
On 6/5/2020 at 6:34 PM, Ascor8522 said:

Photo.exe crashes when the red eye correction tool is used and the selection box's width and/or height is 0px.

 

That's it! Thanks @Ascor8522 that is really helpful. I can now log this with the developers :) 

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  • 1 month later...
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We have made fixes/improvements to this area (Develop Persona: Red Eye Removal Tool crash) of the program in the latest release.

The fixes and how to update are described in these forum posts.

We would appreciate you checking that this issue has now been resolved for you.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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