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I have a document, that when I try to print ctrl+p or file/print, just shutdown designer. this happen a few times.may be is related that I cannot create a artwork in this document.

 

the option to create a artwork is gray

image.png.b3d31778799c0de12203a6cfeaf716b2.png

and something is missing here. size document is not here.

image.png.5f27bbae2a0e8d087be9f3d77e01ef8d.png

image.png

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Did you, perhaps, start with a document that had a canvas, and then try to Paste an Artboard into it from another document?

Doing that causes problems, though I don't recall seeing anything exactly like you've described.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

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11 minutes ago, walt.farrell said:

Did you, perhaps, start with a document that had a canvas, and then try to Paste an Artboard into it from another document?

Doing that causes problems, though I don't recall seeing anything exactly like you've described.

I am sure it was a new document, but maybe I did paste an artboard, I cannot remember. this happen to me sometimes but it start to happen only o last version 1.8.3.641.

when this happen I use to delete the document and paste everything in a new one. just reporting to help fix this but is not a big problem to me.

 

love to affinity :)

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Thanks for the sample document.

If you try to add an artboard to it, you will get this popup error message:
image.png.2988b384018aa925288d1318db589482.png

That is the same error message as in the problem I mentioned above, where you try to paste an Artboard into a document that has only a canvas. Doing that breaks the document.

This has been reported to Serif as a bug and logged for further investigation:

 


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

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You're welcome.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

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Thanks Walt!

I've reproduced the issue Tevice on a new document and have updated the information with development and passed your comments over. Thanks for letting us know.

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You're welcome, Sean.

 


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

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