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Posted

Yesterday I did a clean upgrade of my MacOS (from Mojave to Catalina, after completely wiping my drive), and then reinstalled Affinity Photo. At no point was I asked for my license information. How can I confirm that it's registered? How do I go about entering my license registration information?

 

Cheers

Posted

No need for MAC.  Mac App Store is your source of procurement and future updates, until release of V2.

Cecil 

iMac Retina 5K, 27”, 2019. 3.6 GHz Intel Core 9, 40 GB Memory DDR4, Radeon Pro 580X 8 GB, macOS,iPad Pro iPadOS

 

Continuous improvement is better than delayed perfection 

Posted
19 minutes ago, Cecil said:

No need for MAC.  Mac App Store is your source of procurement and future updates, until release of V2.

Interesting. I didn't install it via the App Store. I downloaded it from the serif.com website, and manually installed it.

Posted
1 minute ago, Outdoorslover said:

Interesting. I didn't install it via the App Store. I downloaded it from the serif.com website, and manually installed it.

Hmm, are you running in Demo mode? I think you would have to enter your licence info.

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted

In that case your Product Key is stored in your Affinity.Serif account.  I guess you did a restore form backup file.

Cecil 

iMac Retina 5K, 27”, 2019. 3.6 GHz Intel Core 9, 40 GB Memory DDR4, Radeon Pro 580X 8 GB, macOS,iPad Pro iPadOS

 

Continuous improvement is better than delayed perfection 

Posted
2 minutes ago, Cecil said:

In that case your Product Key is stored in your Affinity.Serif account.  I guess you did a restore form backup file.

Nope I didn't do a restore from the backup file. However,  I may have copied the Application Support folder for Affinity, from the backup to the new drive, but I can't remember as I did copy several folders for many of my applications. And yes, I saw my credentials in my Affinity account, but I didn't enter them in Photo when I launched it.

  • Staff
Posted

If you're not seeing a window on launch offering a 10 day trial or the option to enter your Product Key then the app is reading your Product Key from your Licence.xml file in /Users/<username>/Library/Group Containers/6LVTQB9699.com.seriflabs/

Hope that helps!

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