melmess Posted March 29, 2020 Posted March 29, 2020 (edited) Hello, i have a problem with the programs after starting them. when i want to open a file all my folders and folder-names are disappeard so i can`t use the programs. a spooky effect: when i start adobe indesign the problem is solved... 😳 I use the latest release 1.8.2 System: Windows 10 home intel core i7 x64 please can someone help me...  Edited March 29, 2020 by melmess Quote
Staff Chris B Posted March 30, 2020 Staff Posted March 30, 2020 20 hours ago, melmess said: 😳 Hey melmess, welcome to the Affinity Forums! This is also my current face! I have a weird feeling I've seen this before—a long time ago. I will try and track down the old thread I'm thinking about. Have you restarted the machine since this issue appeared? Were you using an older version (such as 1.7) without issue? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Staff Chris B Posted March 30, 2020 Staff Posted March 30, 2020 Here it is:  Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
walt.farrell Posted March 30, 2020 Posted March 30, 2020 3 hours ago, Chris B said: I have a weird feeling I've seen this before—a long time ago. I will try and track down the old thread I'm thinking about. Have you restarted the machine since this issue appeared? Were you using an older version (such as 1.7) without issue? You might also want to take a look at some of the responses in this one from last week, Chris:  Chris B 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC:    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090   Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.    Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Staff Chris B Posted March 30, 2020 Staff Posted March 30, 2020 Thanks Walt, I'll take a look now  walt.farrell 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
melmess Posted March 30, 2020 Author Posted March 30, 2020 hi chris and walt! thank you for answer so fast! I`m looking for solutions in the threads ... 😊 *melmess Quote
melmess Posted March 30, 2020 Author Posted March 30, 2020 (edited) hi, so i checked my grafic-driver and deactivate my AMD Radeon: affinity photo works, so no problems with the folder etc. than i start adobe designer: folder disappear than i start adobe indesign and all folders are back... so what`s the 😫 problem? Edited March 30, 2020 by melmess Quote
hgokuh Posted March 31, 2020 Posted March 31, 2020 I'm also still waiting for a solution, I posted the video and no answer. 😞 Quote
Staff Chris B Posted March 31, 2020 Staff Posted March 31, 2020 Long shot, but do you still have Segoe UI font installed? I believe this is the default Windows Explorer font. If that is missing, or broken, it could cause issues. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
DigitalVisuals Posted March 31, 2020 Posted March 31, 2020 I have no problems in Photo and Designer under windows 10. Quote Windows 11 (Home)-build: 23H2- build 22631.2715 -  64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 32" breedbeeld Gpu: Inno3d Geforce 3060 -12GB OC-studiodriver: 555-85 - XP-Pen star03 - mastodon.nl /@digitalvisuals - Social network: digitalvisuals.nl Affinity Photo2.5.2 - Designer 2.5.2- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Â
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