1.8.2 Crash on Ipad Air 2 editing RAW image

[-Erik-]

Affinity Photo 1.8.2 Crashes when editing RAW images on an Ipad Air 2.  not only does it crash to the home screen, but it also not save the thumbnail of the image that was opened or any of the work done prior to the crash.  Its as thou the image was never opened.  this is becoming rather frustrating. The App did not crash or have any issues prior to version 1.8.

 Below is video of the crash event. This is a great app, please release a stable and working fix. 

Affinty I've requested access to beta release of the app, however I have not heard from anyone, on how to gain access thru apple Testflight. 

 

Edited March 17, 2020 by -Erik-
original video did not load.

[Chris B]

Hey -Erik-,

We are still seeing a number of reports about crashing whilst editing raw images on non Pro iPad's. This is still being looked into. 

Could you try taking a standard image into the Develop Persona to see if editing that also crashes the app?

[-Erik-]

Hi Chris

I opened a JPEG  and did not seem to experience any app crashes. I used the develop persona and standard editing functions, with no problems. 

-update- app crashes with RAW images, during develop persona but also while using standard editing functions. I uninstalled and  re-installed  the app, in an effort to reduce RAW image crashing. Unfortunately the app still crashed, however it seemed to take a little longer than before. 

 

[Chris B]

I've sparked up a conversation between the developers about this so I'm hoping to get some feedback or see an improvement at some point. Thanks for doing that test for me I only have access to a Pro at the moment so it is greatly appreciated. 

[AnneHW]

Mine keeps crashing too. All I’m trying to do is paint on a pixel layer!

[Matias12345]

i had no issues before iOS 13.3.1,now it crashes when doing a stack of jpeg images :( so fustrating

[-Erik-]

UPDATE-- downloaded the latest beta release 1.8.3.178. Can confirm that the crash problems are no longer there. I have successfully been working with multiple RAW images both in develop mode and standard editing, as of this moment i have not experienced a single crash. Hopefully this keeps up. I look forward to a full public release soon.

Ipad Air 2 - latest IOS

[AnneHW]

Thanks Erik! That gives me hope. 🙂

[Chris B]

Thanks -Erik-,

Unfortunately I haven't seen much feedback since the updates so this is really appreciated! 

[DM1]

You can access the beta here via download link. You may need to install TestFlight via App Store (try without first).

 

[-Erik-]

Thanks DM1 for adding the download link to the thread. Cheers.