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Orlando Mergal

Affinity Photo and Affinity Designer not updating to 1.8

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Hi:

I'm running Affinity Photo and Affinity Designer on my iMac 27" 5K running Mac OS 10.12.6 and on my MacBook Pro 15" Retina running the same OS.  Both software packages updated on my MackBook Pro but neither has updated on my iMac. I've gone several times to the MacStore App and there's no notice to update.  Any idea why?

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Hello mate,

I had the same problem with my mac, I restarted my computer and it then showed as an update which has now been installed.

I hope this helps,

 

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What does it say? I had a similar issue, but going to the product page it said "Install" and selecting that allowed me to update.


David Voth

Affinity Photo, Designer & Publisher for macOS High Sierra plus Photo & Designer for iPad

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3 hours ago, Orlando Mergal said:

It says “Buy App”, as if I didn't have it on my computer. The same thing happens with Designer.  Weird!  Check out the scree capture.

Have you checked the login information for the App Store to ensure that you're logged in with the same ID on both systems. Your symptoms really sound like the two computers are running with different IDs.

On the one where it's failing, have you tried explicitly logging out of the Store, and logging back in?

(Also, when you say you turn your computer off each evening, do you really mean that actually tell MacOS to do a shutdown? Or do you just turn off the power, which may merely put it into a Sleep mode. If that's the case, then Delanson's suggestion of doing a Restart may be relevant.)


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

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