cloudbase9 Posted November 6, 2019 Posted November 6, 2019 Publisher says it can't open files ("File appears to be corrupted") , but sometimes does still open, however can't save any files "file cannot be written to" , get a variety of other error reports. Corrupted files replaced via time-machine still exhibit same problems. See screenshots: Quote
garrettm30 Posted November 6, 2019 Posted November 6, 2019 Does it work if you change the file name from 5" x 7" prints to 5 x 7 prints? Using quotation marks in the file name is allowed on Mac, but it is worth testing just in case. Quote
walt.farrell Posted November 6, 2019 Posted November 6, 2019 It would also be good to try without the spaces in the name. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
cloudbase9 Posted November 7, 2019 Author Posted November 7, 2019 Space and quotes in file names have been standard procedure on the Mac since 1984. Quote
cloudbase9 Posted November 7, 2019 Author Posted November 7, 2019 I've tried several files, it's not the name, those are just examples Quote
Staff Pauls Posted November 7, 2019 Staff Posted November 7, 2019 Are you using a folder which has cloud based syncing? Are you using some sort of external drive Did you purchase the program via the App Store ? Do your problems continue after a complete restart of the machine ? Quote
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