Cntrol C causes Designer to crash !

[3drenderingservices.co.uk]

I'm creating an extremely simple banner for a client.

They've provided me with their banner in low-res jpg form and I'm simply superimposing new text which I've created using the Artistic Text tool.

Their company name, a few services (about 12 words), a domain name, and a telephone number.

It can't get simpler than that !

If I try to copy anything, Control C, Edit->Copy, Right-Click and choose Copy, Designer crashes out.......

Not a good start to my first ever commercial use of Designer !

 

[Joachim_L]

Very unusual. Does this only happen with this banner or with any other document you create? Used fonts? Used images? If you do not dare to share the file, maybe a moderator will give you a private link to upload the file.

[Sean P]

Hi Jez,

It sounds as though you might have Windows Clipboard History enabled. Can you go to Start > Settings > System > Clipboard and switch Clipboard History off and see if that resolves your issue. 

If that is disabled could you give us some information on your document such as the size and DPI?

Thanks!
 

[3drenderingservices.co.uk]

28 minutes ago, Sean P said:

Hi Jez,

It sounds as though you might have Windows Clipboard History enabled. Can you go to Start > Settings > System > Clipboard and switch Clipboard History off and see if that resolves your issue. 

If that is disabled could you give us some information on your document such as the size and DPI?

Thanks!
 

Yay

That fixed it

Thanks Sean

[Sean P]

Thats good to hear! 

Would you be able to upload your offending file to this location so I can pass it on to development to look at?
https://www.dropbox.com/request/djN5ThNuBXpCES049uur

Thanks!