Update 1.7.3 Crashing Constantly

[RJeezy]

I updated Affinity Photo to the current 1.7.3 build this evening and it has been consistently hard crashing my computer. I tried uninstalling and reinstalling but it continues to freeze in the middle of projects.

Computer Specs:

Windows 10: 64gb ram: 2080ti  gpu: i9-9900k cpu: 1tb nvme m.2 ssd 

Please advise on how to proceed.

[Callum]

Hi RJeezy,

Please could you describe what you are doing in the app when it crashes and provide your dump files found here: %AppData%\Affinity\Photo\1.0\CrashReports

Thanks

C

[RJeezy]

Hey Callum,

I was editing a photo with a couple of layers and the brush tool and each time it freezes and hard crashes my pc (full reset). I've uploaded the dump file

91aa0332-c6f9-45ce-a793-06cb8be11bdf.dmp

[Callum]

This seems like something @Affinity QA should be able to help you with.

[Chris B]

Hey RJeezy,

Thanks for the dmp file. I can see reference to RivaTuner Statistics Server and this app is known to have an issue with our software.

Can you try disabling/uninstalling RivaTuner to see if you can reproduce the crashing?