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.464 install fails - AD & AP

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The install of the .445 versions went flawlessly. Now again the .464 versions fail (the application is removed but something stuck) and require a reboot.  Then they install as a new installations and work fine. The StudioLink works as well..

It may be related - Windows did an automatic install of the 2019-08 maintenance for 1903 last night and got stuck on restart (and updated fine on a reboot).

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AS, AP and PUBLISHER also


Affinity Designer 1.7.1.404 & beta 1.7.2.464  Affinity Photo 1.7.1.404 beta  1.7.2.464 Affinity Publisher 1.7.0.422 beta  1.7.2.458

Windows 10 Pro 64-bit 1709

CPU Intel Core i7 4770 @ 3.40GHz Haswell 22nm Technology

RAM 32.0 GB Dual-Channel DDR3 @ 798 MHz (11-11-11-28)

Motherboard Gigabyte Technology Co. Ltd. B85M-D3H (SOCKET 0)

Graphics Intel HD Graphics 4600 (Gigabyte)

yoda.png

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464 installed fine on my part, so I don't think it's a general issue.

Do you have a 3rd party antivirus that could be blocking the app install?

Could you redownload the installation file? (If you know how to check, here's the SHA-256 checksum on my file: 164C37BD4D44514C4FAE39CD53139DDC8D6B59F22A26912A9F281D26AED27EC1)


Mădălin Vlad
Graphic Designer

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No antivirus other than windows defender and super antivirus and they have not presented any problem in the past

It wasn't the install files as they worked fine after a reboot

Thanks for the reply


Affinity Designer 1.7.1.404 & beta 1.7.2.464  Affinity Photo 1.7.1.404 beta  1.7.2.464 Affinity Publisher 1.7.0.422 beta  1.7.2.458

Windows 10 Pro 64-bit 1709

CPU Intel Core i7 4770 @ 3.40GHz Haswell 22nm Technology

RAM 32.0 GB Dual-Channel DDR3 @ 798 MHz (11-11-11-28)

Motherboard Gigabyte Technology Co. Ltd. B85M-D3H (SOCKET 0)

Graphics Intel HD Graphics 4600 (Gigabyte)

yoda.png

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