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Posted

I was making a document with 11 artboards of images. I added 5 more with changes and then when I got out of the document it was taking multiple minutes to save. So, I quit the app and relaunched and all my 5 artboards are gone. What is taking so long to save? Is it trying to upload it to iCloud? If so, it should save it locally first so I don’t lose it and upload to iCloud in the background. I shouldn’t have to wait that long just to not lose my work. 

  • Staff
Posted

Hi @drumnkyle,

How big is your document? If you force close the app while it's saving, loss of data is expected. Without knowing more details about your document ( size, size of your images, etc) it's hard to tell what's going on. 

Thanks,

Gabe. 

  • 4 weeks later...
Posted
On 7/28/2019 at 6:57 AM, drumnkyle said:

Is it trying to upload it to iCloud? If so, it should save it locally first so I don’t lose it and upload to iCloud in the background. I shouldn’t have to wait that long just to not lose my work. 

Have you set Saving to 'Local ipad' in Settings? If not, Uploading a 400mb file will take some time depending on your internet connection speeds.

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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