Font Missing

[TimoGElhard]

Hi,

i have a fresh windows 10 installation and some fonts ar missing in all affinity applications (photo, designer, publisher). For example "Open Sans" not shown in the applications. The font is installed on windows and can be selected in other programs like word or gimp. I have deleted the windows font cache and restart the pc but nothing changes. On my laptop the font is shown in affinity. I have copied the font files from my laptop and installed it on the pc, same issue. I have restarted affinity after every system change but nothing happens. Can i delete the affinity font cache somewhere. I have installed the latest versions from affinity products. I cannot find any option in the preferences. 

Regards, Timo

[Dan C]

Hi Timo

Sorry to hear this! I've not seen this happen previously in Affinity apps, could you please the following steps outlined in the Microsoft Forums below to see if this helps?

https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/how-to-reset-font-settings-in-windows-10/e3739be7-31e0-4dcd-aa52-2f662e1b8fcf

[thomaso]

23 hours ago, TimoGElhard said:

Can i delete the affinity font cache somewhere.

Yes, we can:

p.s.: unfortunately it is still called "Miscellaneous" instead of "Reset" for instance.

 

[TimoGElhard]

The Steps from the microsoft forum i have done before but that does not help. 

Hello Thomaso, i dont know on which platform you are working. But on windows 10 my affinity do not have this button in the latest version. I only have five buttons there.

[thomaso]

Oh, sorry, I haven't been aware that it is a mac-only option.

[TimoGElhard]

Now i have deleted all fonts (not the windows default) and added the required fonts with a font-manager and i think it works. Maybe some of the installed fonts creates the problem, I dont know.