Potzo Posted July 15, 2019 Share Posted July 15, 2019 Designer would randomly close on no particular action, could be just zoom in or moving element. I've attached some crash reports that are generated. I'd say 50% are not even generated. 4b655d4a-db81-402e-92df-fc23bedb9366.dmp 5ad1389b-369c-4721-b0cf-f0cb64ca2b26.dmp 875a027f-7e69-4fcc-b996-c28ee788a4c3.dmp Quote designer & frontend dev @potzo.net Link to comment Share on other sites More sharing options...
Staff Sean P Posted July 18, 2019 Staff Share Posted July 18, 2019 Hi Potzo, How often do you find it crashes for you? Is it something that you would be able to catch on a screen recording at all? Also are you loading your files from local storage or from a network drive? I've spoken to development and it looks like it is crashing when drawing overlays on the page such as Margins, Guides, Rulers etc. If the crashes are fairly common, would you be able to disable all the 'Show' options under View menu and see if that crashes. If not - try enabling them gradually and see if you could narrow down which one is specifically crashing. It may well be document specific as well - do you find it happens on newer/less complex documents, or only on the more complex ones. If so would you be able to attach a document and a list of the actions you are doing prior to it crashing? Thanks! Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted July 18, 2019 Share Posted July 18, 2019 Hi @Potzo, thanks for the crash dumps. Would it be possible for you to record a video of the crashes you're experiencing? We could do with trying to reproduce the problem internally. Quote Link to comment Share on other sites More sharing options...
Potzo Posted July 26, 2019 Author Share Posted July 26, 2019 Sorry, I forgot to check replies. I am loading files from local drive that's synced to OneDrive. I will try disabling 'Show' options. I do have to use Guides though, so I will leave that on. I would have to record video all the time, because it really happens on no particular action. I've attached another crash log, but most of the time it crashes it leaves no bug report. def1e086-c02e-4209-b581-ae3ff7f38fee.dmp Quote designer & frontend dev @potzo.net Link to comment Share on other sites More sharing options...
Triglav Posted January 2, 2020 Share Posted January 2, 2020 My Designer is also crashing since july and I also mostly work with files i have in google drive. If you let me know where the crash dumps are generated, I can send them. Quote Link to comment Share on other sites More sharing options...
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