pauldraws Posted June 28, 2019 Share Posted June 28, 2019 Using Afinity Photo 1.7.1 on an iMac running High Sierra 10.13.6 The problem occurs when I'm working on an illustration and I save my progress. The "Save document" bar appears and never goes away leaving me incapable of continuing with the file. The only remedy I've found is to "Force Quit" Affinity Photo. When I open the file again after force quitting, none of my changes were even saved. As I'm typing this, I't's been 11 minutes since I took the screenshot, and it still frozen on the "Save document" bar. Any help would be greatly appreciated. Thanks! Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted July 1, 2019 Staff Share Posted July 1, 2019 Hi pauldraws, Welcome to Affinity Forums We have been received a few reports from different users about similar issues when saving files in High Sierra (freezes/crashes). If you Save As your work (as a new file) instead of just saving overwriting the existing one, does it save the (new) file correctly for you? We still don't know why this is happening but we are looking into it. My apologies for the inconvenience this is causing you. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
pauldraws Posted July 1, 2019 Author Share Posted July 1, 2019 2 hours ago, MEB said: Hi pauldraws, Welcome to Affinity Forums We have been received a few reports from different users about similar issues when saving files in High Sierra (freezes/crashes). If you Save As your work (as a new file) instead of just saving overwriting the existing one, does it save the (new) file correctly for you? We still don't know why this is happening but we are looking into it. My apologies for the inconvenience this is causing you. Thanks for your response! Even when I create a new Save As file it does this. Not every time, but often. Quote Link to comment Share on other sites More sharing options...
pauldraws Posted August 17, 2019 Author Share Posted August 17, 2019 Hey, I'm still having this problem occasionally. Has there been a solution to this yet? Thanks, Paul Quote Link to comment Share on other sites More sharing options...
EddCh Posted August 19, 2019 Share Posted August 19, 2019 On 8/17/2019 at 3:26 AM, pauldraws said: Hey, I'm still having this problem occasionally. Has there been a solution to this yet? Thanks, Paul Not to my knowledge. You might want to check out my post about this same issue… Quote Link to comment Share on other sites More sharing options...
pauldraws Posted August 28, 2019 Author Share Posted August 28, 2019 On 8/18/2019 at 7:34 PM, EddCh said: Not to my knowledge. You might want to check out my post about this same issue… Thanks, I'll check it out! Quote Link to comment Share on other sites More sharing options...
Andrei B Posted January 16, 2021 Share Posted January 16, 2021 Yep. Happening (more often than I would prefer :D) on a Macbook Air M1 on the 1.8.6 version. The Recovery option works great, but, sometimes I loose 10min of work, and that's not fun Thank youu. Quote Link to comment Share on other sites More sharing options...
GZA Posted March 23, 2021 Share Posted March 23, 2021 Still happening Version 1.9.1 on M1 Mac mini Quote Link to comment Share on other sites More sharing options...
Hots Posted August 14, 2022 Share Posted August 14, 2022 Still happening, on M1 Max MacBook Pro 14" running latest Affinity saving from Photoshop PSD Beachballing here: Quote Link to comment Share on other sites More sharing options...
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