softsound Posted June 11, 2019 Posted June 11, 2019 I bought designer 2 days before it went on sale. Is there any warning for when stuff will go on sale? Am I able to refund it and rebuy it to get the discount? Or do you maybe offer pro-rate for software? Thought I'd ask about the policy. Quote
Staff StevenS Posted June 13, 2019 Staff Posted June 13, 2019 Hi @softsound, Unfortunately the very nature of a sale means that there will always be someone who has just missed it. It is one of the many reasons that we offer a 14 day money back guarantee. We can see that you have (correctly) contacted the Returns team and they will get back in touch with you as soon as they can. * For anyone else finding this post in the future, please contact affinityreturns@serif.com Alfred 1 Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
softsound Posted June 13, 2019 Author Posted June 13, 2019 Thank you, it's good to see the policy. Quote
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