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Posted

Before the recent update it was possible to switch from designer to photo an vice versa but since I updated to the current version (1.7.0.367) the menu option is grey and not active. How can I "connect" the applications again so that I can open a designer document in photo from within designer again?

image.png.9bb7186fab1d18b3bb2b56b5cc139314.png

Any help is appreciated!

 

Kind regards

 

Tomas

Posted

Have you upgraded both Designer and Photo to 1.7 and have you run each program at least once?

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

Posted

Are you on a Mac or PC?

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

Posted

There was another report about this here that resolved itself

https://forum.affinity.serif.com/index.php?/topic/87223-edit-in-designer-didnt-work-now-its-working/

I can only suggest try rebooting your PC if you have not done so since you upgraded both programs

Also does the greyed out option affect both program (Designer and Photo)or just one?

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

Posted

Yes, it affects both. I have rebooted and nothing changed. I had the previous beta versions installed as well. I think I will deinstall everything and later install both of the current versions again.

Thanks for your help - well appreciated!

  • Staff
Posted
12 minutes ago, hausmeistah said:

Yes, it affects both. I have rebooted and nothing changed. I had the previous beta versions installed as well. I think I will deinstall everything and later install both of the current versions again.

Thanks for your help - well appreciated!

Please let me know if a reinstall doesn't fix this.

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted

I deinstalled both the beta and release versions of designer and photo (I still have the publisher beta installed) and rebooted. I opend both programs but still I can't switch to each other from within the program (menu item ist still grey).

  • Staff
Posted
Just now, hausmeistah said:

I deinstalled both the beta and release versions of designer and photo (I still have the publisher beta installed) and rebooted. I opend both programs but still I can't switch to each other from within the program (menu item ist still grey).

We were able to recreate this in the office but it resoled it self one we opened a document in both apps then closed both apps and re opened them please could you try this?

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted

Funny - it did the trick for photo. I can now switch to designer but not back again. The menu item ist still grey in designer, Does it matter in which sequence I have to open the same file?

  • Staff
Posted
Just now, hausmeistah said:

Funny - it did the trick for photo. I can now switch to designer but not back again. The menu item ist still grey in designer, Does it matter in which sequence I have to open the same file?

Try doing it in the reverse order if you can to see if that fixes Designer.

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted

That finally did the trick for me - now I can open files from within both applications.

 

Thanks a lot for your help - it's well appreciated.

 

Kind regards

Tomas

PS: can't wait until june 19th to finally get my copy of publisher! Great work.

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