Joe H Posted March 12, 2019 Share Posted March 12, 2019 1.7.0.257 installs but does not completely run up. When launching, it comes up to the point where it appears ready (full screen) then immediately closes without an error message. All previous updates have experienced no problems with this PC, running Windows 10 64 bit version 1809. Update for .net Framework 4.72 installed. Tried uninstalling and reinstalling without success. Rollback to previous Publisher version works fine. Link to comment Share on other sites More sharing options...
JFisher Posted March 13, 2019 Share Posted March 13, 2019 Hi Joe H Welcome to the forum Sorry to hear you're having some problems getting the app to run. Can you confirm what the error message is that you're seeing? Could you provide a screenshot? Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted March 13, 2019 Staff Share Posted March 13, 2019 There are some problems if Microsoft .NET framework is not up-to-date. .NET 4.7.2 is required as a minimum. To check what version you have there is a program linked to here made by Asoft You can download the most current version of .NET 4.7.2 here:https://dotnet.microsoft.com/download/dotnet-framework-runtime/net472 Install that and then see if Affinity Publisher 1.7.0.257 starts and runs. Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Joe H Posted March 14, 2019 Author Share Posted March 14, 2019 No error message received. Program opens to full screen and appears for about 5 seconds and then closes. Have returned to 249. Link to comment Share on other sites More sharing options...
Recommended Posts