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Rick G

Program Hangs the computer and locks Graphics

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Old bugs have returned

I tried to load 4 small graphics and the program hung the system which slowed to a crawl and finally stopped. I had to shut it off with the switch then reboot 

Then it locked up graphics. After closing them out or Photo they could not be moved as photo was locking them

I tried to close Photo and  it could not be closed as a file was still open. The ONLY way to close Photo was via the task manager (I though you guys were going to trap that out so we could close it?)

Anyway .. old bugs are back although I did not see eftool locking the files as it did before

2019-03-11_21-43-46.jpg


Affinity Designer 1.7.1.404 & beta 1.7.2.464  Affinity Photo 1.7.1.404 beta  1.7.2.464 Affinity Publisher 1.7.0.422 beta  1.7.2.458

Windows 10 Pro 64-bit 1709

CPU Intel Core i7 4770 @ 3.40GHz Haswell 22nm Technology

RAM 32.0 GB Dual-Channel DDR3 @ 798 MHz (11-11-11-28)

Motherboard Gigabyte Technology Co. Ltd. B85M-D3H (SOCKET 0)

Graphics Intel HD Graphics 4600 (Gigabyte)

yoda.png

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I wonder if its an Affinity Photo + Windows 10 issue, I'm on Windows 8.1 Pro, and other than two issues I've noted (feature operation related), so far performance is much better than 1.6.5, especially with large 16-bit TIFF files.

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12 hours ago, drphoto said:

I wonder if its an Affinity Photo + Windows 10 issue, I'm on Windows 8.1 Pro, and other than two issues I've noted (feature operation related), so far performance is much better than 1.6.5, especially with large 16-bit TIFF files.

They had a problem with EFTOOL doing that and fixed it. All has bee well for a few builds and now it is back, although I did not see an instance of EFTOOl in task manager


Affinity Designer 1.7.1.404 & beta 1.7.2.464  Affinity Photo 1.7.1.404 beta  1.7.2.464 Affinity Publisher 1.7.0.422 beta  1.7.2.458

Windows 10 Pro 64-bit 1709

CPU Intel Core i7 4770 @ 3.40GHz Haswell 22nm Technology

RAM 32.0 GB Dual-Channel DDR3 @ 798 MHz (11-11-11-28)

Motherboard Gigabyte Technology Co. Ltd. B85M-D3H (SOCKET 0)

Graphics Intel HD Graphics 4600 (Gigabyte)

yoda.png

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APH Locking unloaded files.jpg


Affinity Designer 1.7.1.404 & beta 1.7.2.464  Affinity Photo 1.7.1.404 beta  1.7.2.464 Affinity Publisher 1.7.0.422 beta  1.7.2.458

Windows 10 Pro 64-bit 1709

CPU Intel Core i7 4770 @ 3.40GHz Haswell 22nm Technology

RAM 32.0 GB Dual-Channel DDR3 @ 798 MHz (11-11-11-28)

Motherboard Gigabyte Technology Co. Ltd. B85M-D3H (SOCKET 0)

Graphics Intel HD Graphics 4600 (Gigabyte)

yoda.png

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On 3/15/2019 at 8:06 AM, Mark Ingram said:

Rick, do you have reproducible steps for this?

It is random. Usually I load several files, edit and close them one by one. Then I may move them from my work folder. That is when the issue may or may not come up

I will get either the message I posted above and / or Photo can't be closed because a file is open and there is of course, no file open snd I have to kill it with Task mangler

It has happened 3 times today and a bunch of times yesterday. This happened in a previous beta but was apparently fixed

Could they also trap that close error and let us close the program anyway? Until then I am making a batch file to close and relaunch

Thanks for all you do


Affinity Designer 1.7.1.404 & beta 1.7.2.464  Affinity Photo 1.7.1.404 beta  1.7.2.464 Affinity Publisher 1.7.0.422 beta  1.7.2.458

Windows 10 Pro 64-bit 1709

CPU Intel Core i7 4770 @ 3.40GHz Haswell 22nm Technology

RAM 32.0 GB Dual-Channel DDR3 @ 798 MHz (11-11-11-28)

Motherboard Gigabyte Technology Co. Ltd. B85M-D3H (SOCKET 0)

Graphics Intel HD Graphics 4600 (Gigabyte)

yoda.png

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I have this to some times after use a brush or exporting.  Its very random.
I use win 10 home newest updates. 

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