tlagrassa Posted February 3, 2019 Share Posted February 3, 2019 Hi, The latest Beta of Designer wont open any .pdfs . It goes through the standard open window and page selection with page preview and when excepting conditions nothing shows up, no document, no error - no nothing. Link to comment Share on other sites More sharing options...
tlagrassa Posted February 3, 2019 Author Share Posted February 3, 2019 Ok - - I get this: and nothing. Then I get this when I try to close the program: and then 7-8 minuets later the files opens- The same files open within seconds in 1.65 Link to comment Share on other sites More sharing options...
tlagrassa Posted February 3, 2019 Author Share Posted February 3, 2019 . . . and the fonts have issues even though I have the correct fonts loaded. There is no option to substitute Link to comment Share on other sites More sharing options...
walt.farrell Posted February 3, 2019 Share Posted February 3, 2019 Just tried several PDF files, and all opened fine for me in Designer beta 1.7.9.209 on Windows, including a 1900-page one that only took a minute or two. So it may be something local to you. Perhaps resetting Designer beta by starting it with the Ctrl key held down would help? That will remove brushes you've added, and various other things, so you will probably want to export them first. This video has some pointers on doing that. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff Sean P Posted February 4, 2019 Staff Share Posted February 4, 2019 Hi tlagrassa, Would you be able to attach some of the offending PDFs you are trying to open please? Link to comment Share on other sites More sharing options...
tlagrassa Posted February 4, 2019 Author Share Posted February 4, 2019 I can't post them here. Link to comment Share on other sites More sharing options...
Staff Sean P Posted February 5, 2019 Staff Share Posted February 5, 2019 Would you be able to attach them to our internal Dropbox account please using the link below?https://www.dropbox.com/request/kf9TCmjpoQswYl6Ewf9r Link to comment Share on other sites More sharing options...
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