DBLB Posted January 10, 2019 Posted January 10, 2019 I tried to install Affinity Photo Demo (1.6.5.135) both on my Desktop machine as on my laptop also, BOTH without success. Starting the ...exe file will result in no activities. No error message and no additional information. I tried to follow similiar problem solutions discussed in this forum, but no success. Any advice how to get running the installlation file ? Thanks Quote
Staff Gabe Posted January 10, 2019 Staff Posted January 10, 2019 hi @DBLB, Welcome to the forums. What Windows Version have you got? Is it 32 bit or 64 bit? Thanks, Gabe. Quote
Move Along People Posted January 10, 2019 Posted January 10, 2019 - Quote Move Along people,nothing to see here
DBLB Posted January 10, 2019 Author Posted January 10, 2019 Hi - Thanks for your fast reply! OS: Windows 10 Home 32-bit Demo-Version downloaded from: https://store.serif.com/de/checkout/?basket=3f8e1a8a8a834b8461f12f59194a04b3b650f3094df351c9 Quote
Staff Gabe Posted January 10, 2019 Staff Posted January 10, 2019 Affinity only works on 64 bit OS. I'm afraid your 32 bit Windows is not compatible. Quote
Alfred Posted January 10, 2019 Posted January 10, 2019 52 minutes ago, DBLB said: No error message and no additional information. 11 minutes ago, GabrielM said: Affinity only works on 64 bit OS. I'm afraid your 32 bit Windows is not compatible. It would be helpful if the installer could tell the user about this before it bombs out! Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
Move Along People Posted January 10, 2019 Posted January 10, 2019 - Quote Move Along people,nothing to see here
Staff Patrick Connor Posted January 10, 2019 Staff Posted January 10, 2019 57 minutes ago, Alfred said: It would be helpful if the installer could tell the user about this before it bombs out! Agreed. Version 1.7 installers will do this (as they did before a re-write which broke this behaviour). Alfred 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
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