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After crash the tools (Contrast, Tone correction etc.) don't work anymore


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Hi

Happy New Year to everybody.

Affinity Photo (1.6.5 123) crashed during contrast and filter operation. After a restart to do my work again, the tool bar "corrections" ("Anpassungen", don't know how it is called in english) is without function. I cannot select any of the quick buttons, e.g. Contrast (where usually things pop up like "darker", "lighter", "increase contrast") and of course the dialog itself. Nothing happens. And I only find the function "auto-contrast" in the menu, which is not helpful.

How can I restore the functionality?

Best regards

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You can try and hold down the Ctrl key while launching Photo.

When the Clear User Data panel appears, leave the first three options ticked and press Clear. That should do it.

Windows PCs. Photo and Designer, latest non-beta versions.

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Just a thought.
Maybe something irregular has lingered in the temp directory
%APPDATA%\Affinity\Photo\1.0\temp
If so, close the application, clean up the temp dir and try over again.

Affinity Photo  1.8.0.585   -  Beta 1.8.0.555

Windows 10 Home  1909 (build 18363.657) - 64 bit processor - AMD A4-5000 APU with Radeon HD Graphics  1.50GHz - RAM 8,00 GB
Calibrated Monitor (Datacolor Spyder5 Pro)

 

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