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Posted

Hi

Happy New Year to everybody.

Affinity Photo (1.6.5 123) crashed during contrast and filter operation. After a restart to do my work again, the tool bar "corrections" ("Anpassungen", don't know how it is called in english) is without function. I cannot select any of the quick buttons, e.g. Contrast (where usually things pop up like "darker", "lighter", "increase contrast") and of course the dialog itself. Nothing happens. And I only find the function "auto-contrast" in the menu, which is not helpful.

How can I restore the functionality?

Best regards

Posted

Thanks for the quick reply. They are not gone, they just don't work. They are displayed as list, but whatever I click, nothing happens.

Showing/unshowing them in View/Studio does not have any effect...

Posted

You can try and hold down the Ctrl key while launching Photo.

When the Clear User Data panel appears, leave the first three options ticked and press Clear. That should do it.

Windows PCs. Photo and Designer, latest non-beta versions.

Posted

Thanks for the comment. I tried this in various combinations including "reset everything". No change. Still does not work. Any other ideas besides uninstalling and reinstalling?

Posted

Could you attach a screenshot (complete GUI) ?
 

Affinity Photo  2.3.1

Laptop MSI Prestige PS42
Windows 11 Home 23H2 (Build 22631.3007) - Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz   2.00 GHz - RAM 16,0 GB

 

 
Posted

Shure, although I do not see what you wish to see. looks normal but when you click on the adjustments nothing happens... which cannot be shown, obivously. I really have no idea how this could happen...

affinity1.jpg

Posted

Just a thought.
Maybe something irregular has lingered in the temp directory
%APPDATA%\Affinity\Photo\1.0\temp
If so, close the application, clean up the temp dir and try over again.

Affinity Photo  2.3.1

Laptop MSI Prestige PS42
Windows 11 Home 23H2 (Build 22631.3007) - Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz   2.00 GHz - RAM 16,0 GB

 

 
Posted

The Temp directory is empty.

However, I meanwhile restartet my computer (win 10) and it works again. I hate when Windows does this to me, as with my Linux machines I only have to reboot a few times a year if at all...

So thanks for all you help.

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