kkiamhere Posted August 10, 2018 Share Posted August 10, 2018 Hi, I'm facing an issue with Affinity Designer and Photo. Both of them showing a slightly blue hue to the images. Can someone help?. Just noticed today, never faced anything as such before. Thanks in advance, Krishnakumar Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 10, 2018 Staff Share Posted August 10, 2018 Hi @kkiamhere, Welcome to the forums. Can you please attach the file so we can have a look for you? Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 10, 2018 Author Share Posted August 10, 2018 Hi, Thanks for quick reply. It is a screenshot for testing. Regards, KK Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 10, 2018 Staff Share Posted August 10, 2018 Can you please either upload the .afphoto project file, or a zip with the original image? You can use our dropbox account for upload: https://www.dropbox.com/request/JJkfSTNLaRnOXb7cd7rp Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 10, 2018 Author Share Posted August 10, 2018 Any image I open in both software is looking blueish. Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 10, 2018 Author Share Posted August 10, 2018 Yes, It is sRGB. Please check... Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 10, 2018 Staff Share Posted August 10, 2018 Have a quick look here: Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 10, 2018 Author Share Posted August 10, 2018 Sharing my system colour profile. I think it is fine. But only affinity software having trouble. KK Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 10, 2018 Staff Share Posted August 10, 2018 Can you please zip and attach that file on the dropbox link provided or attach it here? Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 10, 2018 Author Share Posted August 10, 2018 Even after changing the profile to sRBG. Things are not getting as expected. Sharing 2 screenshots. One from Affinity and one from Sketch. But Sketch is rending it correctly. Thanks, KK Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 10, 2018 Author Share Posted August 10, 2018 2 minutes ago, GabrielM said: Can you please zip and attach that file on the dropbox link provided or attach it here? Sharing the difference in affinity softwares. Also attaching the images in the dropbox to check. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 10, 2018 Staff Share Posted August 10, 2018 @kkiamhere, are we talking about a RAW issue or a colour shift issue on a jpeg file? Whichever case, you uploaded the wrong file (a .tiff file, not a .nef file) Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 10, 2018 Author Share Posted August 10, 2018 I am discussing a colour shift issue on a jpeg/png file. I have even updated the OS and reinstalled the software. Sadly, nothing is working. Also, First time in my career of 15 years facing an issue of this kind. I'm kind of helpless here. Let me know you have some workaround to fix this. Or else, we can close this thread here KK Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 10, 2018 Author Share Posted August 10, 2018 @MEB Can you please look into this. Please... Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 10, 2018 Staff Share Posted August 10, 2018 9 minutes ago, kkiamhere said: I am discussing a colour shift issue on a jpeg/png file The screenshot you attached earlier is clearly from a RAW file - Nikon D3100. Also, the tiff you have uploaded to Dropbox has got no colour profile assigned to it and it does not open correctly. You would need to zip the file you originally had issues with (the one with the potatoes on the plate - with no alterations made to it) and upload it on our dropbox. Otherwise, I'm afraid we cannot help. Most likely it's a colour profile issue as in your second screenshot you're using Display P3 as the profile. Have you got a monitor that can fully display P3? Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 10, 2018 Author Share Posted August 10, 2018 4 minutes ago, GabrielM said: The screenshot you attached earlier is clearly from a RAW file - Nikon D3100. Also, the tiff you have uploaded to Dropbox has got no colour profile assigned to it and it does not open correctly. You would need to zip the file you originally had issues with (the one with the potatoes on the plate - with no alterations made to it) and upload it on our dropbox. Otherwise, I'm afraid we cannot help. Most likely it's a colour profile issue as in your second screenshot you're using Display P3 as the profile. Have you got a monitor that can fully display P3? It is not a raw file. It is a screenshot. Even though I have uploaded that to drive. Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 13, 2018 Author Share Posted August 13, 2018 On 8/10/2018 at 9:14 PM, owenr said: No, the second screenshot does not suggest "Display P3" profile. When Affinity says the document profile is "Display" (without " P3") it means the current display profile of the computer, regardless of that profile's actual name. So, unless a computer has been wrongly set up to use "Display P3" (which is a document/image profile, not a hardware profile) for its display, "Display" is not "Display P3". The system display profile would normally be an odd choice for a document profile, but it is the correct profile for a screenshot to have. Krishnakumar normally uses "Color LCD" for the system display profile. He tried following the bad advice to set it to sRGB, but that did not solve the problem, of course. Can please advise a solution??? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 13, 2018 Staff Share Posted August 13, 2018 We could not replicate this issue. Any chance you could do a screen recording with all the steps you take, including the method you use to take the screenshot? We could try to replicate it if we've got your step-by-step video. Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 13, 2018 Author Share Posted August 13, 2018 39 minutes ago, GabrielM said: We could not replicate this issue. Any chance you could do a screen recording with all the steps you take, including the method you use to take the screenshot? We could try to replicate it if we've got your step-by-step video. Hi Gabriel, I have uploaded a video of the process to the dropbox link which you shared earlier. Please check it. Regards, Krishnakumar Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 13, 2018 Author Share Posted August 13, 2018 5 hours ago, kkiamhere said: Hi Gabriel, I have uploaded a video of the process to the dropbox link which you shared earlier. Please check it. Regards, Krishnakumar Any update? Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 13, 2018 Author Share Posted August 13, 2018 Any update? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 13, 2018 Staff Share Posted August 13, 2018 We're currently looking into the issue. Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 14, 2018 Author Share Posted August 14, 2018 Ok, Thanks Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 15, 2018 Staff Share Posted August 15, 2018 Thank you for your patience. As @owenr suggested, there is a problem with your colour profile that you're using. In this screenshot, your colour wheel looked wrong: Then, later on it was fine: And in your video it's wrong again: That's caused by a "wrong" Colour Profile for your screen in your MAC preferences > Display > Colour. Just choose the standard Mac profile and you should be fine. Thanks Gabe. Quote Link to comment Share on other sites More sharing options...
kkiamhere Posted August 16, 2018 Author Share Posted August 16, 2018 Can you please share a screenshot for your Mac profile and Affinity profile, So that I can keep both same. Thanks in advance. Krishna Quote Link to comment Share on other sites More sharing options...
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