Kook Kai Posted April 17, 2018 Posted April 17, 2018 I have been fiddling with how to zoom and pan with my Wacom tablet. Managed to get the zoom to work by rotating the touch ring. For panning, at one point on one file, I can pan using 3 finger swipe gesture. The other time I created the new artboard, deleted the old one, the panning with gesture just stopped working. If I swipe 3 fingers, it select the object instead. Then I tried holding spacebar method, the tool just got stuck in "pan" forever. The only way to get out of the pan mode is to click the hand tool once, then click the other tool I want to use. Is this a bug? Quote
Staff Gabe Posted April 19, 2018 Staff Posted April 19, 2018 Hi @Kook Kai, Is that on Affinity Photo or Designer? Windows or Mac? Public release or Beta? Thanks, Gabe. Quote
Kook Kai Posted April 20, 2018 Author Posted April 20, 2018 Gabriel, It is Affinity Designer, Mac, purchased version. Thanks for looking at it. It's getting a bit frustrating. I checked the help file about using tablet. It should work with pinching and dragging just like how I did in Adobe Illustrator, in reality, it does not. I tried every setting in AD preference and Wacom preference, none works. Quote
Staff Gabe Posted April 20, 2018 Staff Posted April 20, 2018 @Kook Kai , What is the exact model of your Wacom? Quote
firstdefence Posted April 21, 2018 Posted April 21, 2018 have you tried removing the drivers and installing the latest drivers, even if you have the latest try removing the drivers and app and reinstall. Quote iMac 27" 2019 Sequoia 15.0 (24A335), iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions
Staff Gabe Posted April 23, 2018 Staff Posted April 23, 2018 @Kook Kai , Look on the bottom of the tablet. You shall see the model number, i.e PTK-640 Quote
Kook Kai Posted April 23, 2018 Author Posted April 23, 2018 @firstdefence I will try that. Thanks both @GabrielM Quote
Staff Gabe Posted April 23, 2018 Staff Posted April 23, 2018 @Kook Kai, make sure you have these drivers. Uninstall any current drivers, restart your computer and install these: http://cdn.wacom.com/u/productsupport/drivers/mac/professional/WacomTablet_6.3.29-6.dmg Quote
Kook Kai Posted April 23, 2018 Author Posted April 23, 2018 @GabrielM I did what you suggested, didn't work. I set the preference to use mouse wheel to zoom, I can zoom with 2 fingers dragging. If I detick this option, I can pan with 2 fingers drag but cannot zoom. Quote
Kook Kai Posted April 23, 2018 Author Posted April 23, 2018 @GabrielM Tried restart again, now it works smooth as I wish. Thank you. Problem solved. Quote
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