Fill tool not working correctly

[momsthewordus]

Yesterday, my computer got some new updates from Windows. Now I'm experiencing some problems. I'm not sure if they are related to the updates or just bugs in the software. I started noticing last night that the flood fill tool in affinity designer was working weird. Instead of changing the color of one part of my image, when I clicked on a new color, it changed the entire image to different shades and tones of that color. That worked off and on. Sometimes I could get it to work normally, and sometimes it did the weird tone thing. This afternoon, I tried to print from Affinity without exporting the document to any format. Affinity shut down. I tried again. Same thing. I exported the file to a pdf, and all of the sudden my computer will no longer recognize my printer. I don't know if that is from the update or from Affinity. Back to the flood tool. Now it won't do anything. It won't change the colors of my image at all. It briefly changed the weird tones and shades, and now it won't do anything. (I have restarted my computer several times trying to get the printer to work again.) Does anyone know of any glitches going on related to Windows 10 updates, or is there a known glitch with the fill tool? I've used it many times. 

 

Thanks for your help.

[firstdefence]

Attach a file that is showing this behaviour and we can try it on our systems.

• Does this or any behaviour described, display in other apps on your system?

Things to Try

• You could try resetting Affinity using the Prefences > Miscellaneous Panel (Using these Reset switches will remove any custom settings, brushes etc)
• You could try removing Affinity and reinstalling it.

 

[Lee D]

If you're using the Flood Fill Tool on an image in Designer, make sure in the Layers panel the image is showing as a Pixel layer, if not right click and Rasterise.

 

When you exported to PDF via File > Export which app did you then open the PDF in to try and Print, this this also wasn't seeing your printer, check the Devices section in Windows Settings to make sure the printer is being detected.

[momsthewordus]

Hmm. I just tried to uninstall Affinity Designer so that I could reinstall it to see if that would solve my problems. Interestingly, the computer popped up a message that I did not have appropriate permissions to uninstall the program. That's the same message I got when I tried to uninstall the printer to reinstall it. My printer is detected by the computer. It will scan. It just won't recognize it to print. HP support said to uninstall and reinstall. Interesting that I can't uninstall either program. Sounds like something fishy is going on.

[momsthewordus]

My fills came back using the preferences restore defaults. Thank you, firstdefense.

 

[momsthewordus]

Ha! I just found a video online that showed me a back door to uninstall programs. It worked! Wish me luck that everything will be back to normal when I reinstall.