unwanted white border when exporting via batch process

[NickCoates]

I'm having a problem with Photo adding a white border when I batch-process converting Affinity files to JPG. This doesn't happen when I export individual files using the file menu.
Am I missing a setting in the batch job dialogue that would stop this happening?

[Gabe]

Hi @NickCoates,

 

Welcome to the forums. 

 

We are not aware of any white border added when you batch-process files. Any chance you can attach the .afphoto files here so we can have a look?

 

Thanks.

[R C-R]

12 hours ago, NickCoates said:

Am I missing a setting in the batch job dialogue that would stop this happening?

It might help if you could post a screenshot of the batch job dialogue so we can see what settings you are using, but taking a wild guess, have you entered anything for the W and/or H values that would change the size of the exported JPG files?

[ernesto94]

Hi,

I have the very same problem. I attach an example exported from an artboard (to see the white borders you need a black background).

Thanks

ER

[lepr]

.

[ernesto94]

Now I understand. Thank you very much!